<?xml version="1.0" encoding="UTF-8"?><rss xmlns:dc="http://purl.org/dc/elements/1.1/" xmlns:content="http://purl.org/rss/1.0/modules/content/" xmlns:atom="http://www.w3.org/2005/Atom" version="2.0" xmlns:itunes="http://www.itunes.com/dtds/podcast-1.0.dtd" xmlns:googleplay="http://www.google.com/schemas/play-podcasts/1.0"><channel><title><![CDATA[PULL : Signals]]></title><description><![CDATA[Signals and contracting math for Stars, withholds, and HRSN—5-minute read, boardroom-ready.]]></description><link>https://pullindex.substack.com/s/signals</link><image><url>https://substackcdn.com/image/fetch/$s_!MZgn!,w_256,c_limit,f_auto,q_auto:good,fl_progressive:steep/https%3A%2F%2Fsubstack-post-media.s3.amazonaws.com%2Fpublic%2Fimages%2F1b6f31f0-07c6-4305-a234-e27fd4f713fc_500x500.png</url><title>PULL : Signals</title><link>https://pullindex.substack.com/s/signals</link></image><generator>Substack</generator><lastBuildDate>Thu, 02 Jul 2026 07:59:12 GMT</lastBuildDate><atom:link href="https://pullindex.substack.com/feed" rel="self" type="application/rss+xml"/><copyright><![CDATA[Christina]]></copyright><language><![CDATA[en]]></language><webMaster><![CDATA[pull@substack.com]]></webMaster><itunes:owner><itunes:email><![CDATA[pull@substack.com]]></itunes:email><itunes:name><![CDATA[Christina R.]]></itunes:name></itunes:owner><itunes:author><![CDATA[Christina R.]]></itunes:author><googleplay:owner><![CDATA[pull@substack.com]]></googleplay:owner><googleplay:email><![CDATA[pull@substack.com]]></googleplay:email><googleplay:author><![CDATA[Christina R.]]></googleplay:author><itunes:block><![CDATA[Yes]]></itunes:block><item><title><![CDATA[$20 Million Into Housing Stabilization Signals a Shift in What Healthcare Is Willing to Buy]]></title><description><![CDATA[How two investors with different playbooks converged on the same thesis and what that implies for healthcare infrastructure decisions this cycle]]></description><link>https://pullindex.substack.com/p/20-million-into-housing-stabilization</link><guid isPermaLink="false">https://pullindex.substack.com/p/20-million-into-housing-stabilization</guid><dc:creator><![CDATA[Christina R.]]></dc:creator><pubDate>Mon, 29 Jun 2026 19:30:15 GMT</pubDate><enclosure url="https://substackcdn.com/image/fetch/$s_!bZkw!,f_auto,q_auto:good,fl_progressive:steep/https%3A%2F%2Fsubstack-post-media.s3.amazonaws.com%2Fpublic%2Fimages%2Fc0316088-1e03-4661-b5d2-ede0ad78ecbc_1832x1224.png" length="0" type="image/jpeg"/><content:encoded><![CDATA[<p>Upside&#8217;<a href="https://www.prnewswire.com/news-releases/upside-lands-20m-series-a-to-solve-the-us-housing-crisis-for-healthcare-302810401.html">s $20 million Series A, announced June 25</a> and co-led by Aquiline Capital Partners and Flare Capital Partners, offers a window into how housing stabilization is beginning to intersect with mainstream healthcare investment. Both firms are established healthcare investors, but they have historically focused on different segments of the market. Exami&#8230;</p>
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   ]]></content:encoded></item><item><title><![CDATA[HHS Just Deployed $700M Into Behavioral Health. Which Social-Care Capabilities Became More Valuable?]]></title><description><![CDATA[The Funding Does Not Solve Fragmentation]]></description><link>https://pullindex.substack.com/p/hhs-just-deployed-700m-into-behavioral</link><guid isPermaLink="false">https://pullindex.substack.com/p/hhs-just-deployed-700m-into-behavioral</guid><dc:creator><![CDATA[Christina R.]]></dc:creator><pubDate>Wed, 24 Jun 2026 17:05:14 GMT</pubDate><enclosure url="https://substackcdn.com/image/fetch/$s_!MZgn!,w_256,c_limit,f_auto,q_auto:good,fl_progressive:steep/https%3A%2F%2Fsubstack-post-media.s3.amazonaws.com%2Fpublic%2Fimages%2F1b6f31f0-07c6-4305-a234-e27fd4f713fc_500x500.png" length="0" type="image/jpeg"/><content:encoded><![CDATA[<p>Good afternoon, </p><p><a href="https://www.hhs.gov/press-room/secretary-kennedy-announces-new-funding-mental-illness-addiction-homelessness.html">HHS recently announced more than $700 million</a> in behavioral health, addiction, homelessness, and crisis-response funding, including support for Certified Community Behavioral Health Clinics (CCBHCs), 988 crisis services, recovery programs, and the new STREETS initiative focused on individuals experiencing homelessness with serious mental illness or substance use disorders.</p><p>Across the package, HHS is investing in:</p><ul><li><p>crisis response</p></li><li><p>community behavioral health capacity</p></li><li><p>recovery services</p></li><li><p>homelessness response</p></li><li><p>cross-sector coordination</p></li></ul><p>But as behavioral health systems expand, the ability to move people successfully between organizations becomes more important, and I&#8217;ve been thinking less about where the money is going and more about what happens after it arrives.</p><p>The funding expands behavioral health capacity. It expands crisis response capacity. It expands community-based services. It expands outreach to populations that have historically struggled to stay connected to care. What it does not automatically expand is the infrastructure required to move people successfully through those systems.</p><p>Which is why I think this $700M increases the value of organizations that support navigation, referrals, care transitions, engagement, and follow-up:</p>
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   ]]></content:encoded></item><item><title><![CDATA[“Healthcare cannot improve safety if it only sees patients during clinical encounters.”]]></title><description><![CDATA[Also, a new procurement category is emerging in social care.]]></description><link>https://pullindex.substack.com/p/healthcare-cannot-improve-safety</link><guid isPermaLink="false">https://pullindex.substack.com/p/healthcare-cannot-improve-safety</guid><dc:creator><![CDATA[Christina R.]]></dc:creator><pubDate>Tue, 16 Jun 2026 00:41:52 GMT</pubDate><enclosure url="https://substackcdn.com/image/fetch/$s_!sYv8!,f_auto,q_auto:good,fl_progressive:steep/https%3A%2F%2Fsubstack-post-media.s3.amazonaws.com%2Fpublic%2Fimages%2F10cc5053-71a1-4edb-8f42-11eb580b3bd0_1920x1080.png" length="0" type="image/jpeg"/><content:encoded><![CDATA[<h1>&#8220;Healthcare cannot improve safety if it only sees patients during clinical encounters.&#8221;</h1><p>I spent the day listening to the federal PTAC (Physician-Focused Payment Model Technical Advisory Committee) meeting on patient safety and value-based care.</p>
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   ]]></content:encoded></item><item><title><![CDATA["Every law creates a lawyer."- On CMS's Medicaid work requirement guidance.]]></title><description><![CDATA[The work of proving eligibility may become almost as important as determining eligibility itself. Also, scale is trust, multiplied.]]></description><link>https://pullindex.substack.com/p/every-law-creates-a-lawyer-on-cmss</link><guid isPermaLink="false">https://pullindex.substack.com/p/every-law-creates-a-lawyer-on-cmss</guid><dc:creator><![CDATA[Christina R.]]></dc:creator><pubDate>Fri, 05 Jun 2026 23:31:53 GMT</pubDate><enclosure url="https://substackcdn.com/image/fetch/$s_!-hsV!,f_auto,q_auto:good,fl_progressive:steep/https%3A%2F%2Fsubstack-post-media.s3.amazonaws.com%2Fpublic%2Fimages%2F14e44ac1-8ea6-4284-8bce-989cc2999dbe_923x531.jpeg" length="0" type="image/jpeg"/><content:encoded><![CDATA[<p><em>Good evening, </em></p><p><em>On June 1, CMS released implementation guidance for Medicaid community engagement requirements that take effect January 1, 2027. The rule requires affected states to verify that certain Medicaid beneficiaries meet 80 hours per month of qualifying work or community engagement activities and to establish processes for exemptions, renewals, and documentation. [ See: <a href="https://www.cms.gov/newsroom/fact-sheets/medicaid-community-engagement-requirement-certain-individuals-interim-final-rule-comment-period-cms?utm_source=chatgpt.com">CMS Interim Final Rule Fact Sheet</a>]</em></p><p><em>The strange thing about healthcare is that the most important shifts rarely announce themselves as shifts. They arrive disguised as paperwork, compliance requirements, quality measures, reporting standards, documentation requests, pilot programs, contract language, and operational headaches. Everyone experiences them as isolated annoyances. Few people stop to ask what they are collectively pointing toward. What I want to show you in this article is that many of the changes currently unfolding across Medicaid, Food as Medicine, social care, and value-based care are not separate stories at all. They are pieces of the same story. Once you see the pattern, it's difficult to unsee. The debates become easier to understand. The winners become easier to identify. The investments start making more sense. Most importantly, you gain a clearer view of where healthcare is actually headed while everyone else is still arguing about the symptoms. That kind of visibility won't make the coming changes less consequential. It does make them easier to prepare for.</em></p><div><hr></div><p><strong>SCALE IS TRUST, MULTIPLIED</strong></p><div class="captioned-image-container"><figure><a class="image-link image2 is-viewable-img" target="_blank" href="https://substackcdn.com/image/fetch/$s_!-hsV!,f_auto,q_auto:good,fl_progressive:steep/https%3A%2F%2Fsubstack-post-media.s3.amazonaws.com%2Fpublic%2Fimages%2F14e44ac1-8ea6-4284-8bce-989cc2999dbe_923x531.jpeg" data-component-name="Image2ToDOM"><div class="image2-inset"><picture><source type="image/webp" srcset="https://substackcdn.com/image/fetch/$s_!-hsV!,w_424,c_limit,f_webp,q_auto:good,fl_progressive:steep/https%3A%2F%2Fsubstack-post-media.s3.amazonaws.com%2Fpublic%2Fimages%2F14e44ac1-8ea6-4284-8bce-989cc2999dbe_923x531.jpeg 424w, https://substackcdn.com/image/fetch/$s_!-hsV!,w_848,c_limit,f_webp,q_auto:good,fl_progressive:steep/https%3A%2F%2Fsubstack-post-media.s3.amazonaws.com%2Fpublic%2Fimages%2F14e44ac1-8ea6-4284-8bce-989cc2999dbe_923x531.jpeg 848w, https://substackcdn.com/image/fetch/$s_!-hsV!,w_1272,c_limit,f_webp,q_auto:good,fl_progressive:steep/https%3A%2F%2Fsubstack-post-media.s3.amazonaws.com%2Fpublic%2Fimages%2F14e44ac1-8ea6-4284-8bce-989cc2999dbe_923x531.jpeg 1272w, https://substackcdn.com/image/fetch/$s_!-hsV!,w_1456,c_limit,f_webp,q_auto:good,fl_progressive:steep/https%3A%2F%2Fsubstack-post-media.s3.amazonaws.com%2Fpublic%2Fimages%2F14e44ac1-8ea6-4284-8bce-989cc2999dbe_923x531.jpeg 1456w" sizes="100vw"><img src="https://substackcdn.com/image/fetch/$s_!-hsV!,w_1456,c_limit,f_auto,q_auto:good,fl_progressive:steep/https%3A%2F%2Fsubstack-post-media.s3.amazonaws.com%2Fpublic%2Fimages%2F14e44ac1-8ea6-4284-8bce-989cc2999dbe_923x531.jpeg" width="923" height="531" data-attrs="{&quot;src&quot;:&quot;https://substack-post-media.s3.amazonaws.com/public/images/14e44ac1-8ea6-4284-8bce-989cc2999dbe_923x531.jpeg&quot;,&quot;srcNoWatermark&quot;:null,&quot;fullscreen&quot;:null,&quot;imageSize&quot;:null,&quot;height&quot;:531,&quot;width&quot;:923,&quot;resizeWidth&quot;:null,&quot;bytes&quot;:173520,&quot;alt&quot;:null,&quot;title&quot;:null,&quot;type&quot;:&quot;image/jpeg&quot;,&quot;href&quot;:null,&quot;belowTheFold&quot;:false,&quot;topImage&quot;:true,&quot;internalRedirect&quot;:&quot;https://pullindex.substack.com/i/200824348?img=https%3A%2F%2Fsubstack-post-media.s3.amazonaws.com%2Fpublic%2Fimages%2F14e44ac1-8ea6-4284-8bce-989cc2999dbe_923x531.jpeg&quot;,&quot;isProcessing&quot;:false,&quot;align&quot;:null,&quot;offset&quot;:false}" class="sizing-normal" alt="" srcset="https://substackcdn.com/image/fetch/$s_!-hsV!,w_424,c_limit,f_auto,q_auto:good,fl_progressive:steep/https%3A%2F%2Fsubstack-post-media.s3.amazonaws.com%2Fpublic%2Fimages%2F14e44ac1-8ea6-4284-8bce-989cc2999dbe_923x531.jpeg 424w, https://substackcdn.com/image/fetch/$s_!-hsV!,w_848,c_limit,f_auto,q_auto:good,fl_progressive:steep/https%3A%2F%2Fsubstack-post-media.s3.amazonaws.com%2Fpublic%2Fimages%2F14e44ac1-8ea6-4284-8bce-989cc2999dbe_923x531.jpeg 848w, https://substackcdn.com/image/fetch/$s_!-hsV!,w_1272,c_limit,f_auto,q_auto:good,fl_progressive:steep/https%3A%2F%2Fsubstack-post-media.s3.amazonaws.com%2Fpublic%2Fimages%2F14e44ac1-8ea6-4284-8bce-989cc2999dbe_923x531.jpeg 1272w, https://substackcdn.com/image/fetch/$s_!-hsV!,w_1456,c_limit,f_auto,q_auto:good,fl_progressive:steep/https%3A%2F%2Fsubstack-post-media.s3.amazonaws.com%2Fpublic%2Fimages%2F14e44ac1-8ea6-4284-8bce-989cc2999dbe_923x531.jpeg 1456w" sizes="100vw" fetchpriority="high"></picture><div class="image-link-expand"><div class="pencraft pc-display-flex pc-gap-8 pc-reset"><button tabindex="0" type="button" class="pencraft pc-reset pencraft icon-container restack-image"><svg role="img" width="20" height="20" viewBox="0 0 20 20" fill="none" stroke-width="1.5" stroke="var(--color-fg-primary)" stroke-linecap="round" stroke-linejoin="round" xmlns="http://www.w3.org/2000/svg"><g><title></title><path d="M2.53001 7.81595C3.49179 4.73911 6.43281 2.5 9.91173 2.5C13.1684 2.5 15.9537 4.46214 17.0852 7.23684L17.6179 8.67647M17.6179 8.67647L18.5002 4.26471M17.6179 8.67647L13.6473 6.91176M17.4995 12.1841C16.5378 15.2609 13.5967 17.5 10.1178 17.5C6.86118 17.5 4.07589 15.5379 2.94432 12.7632L2.41165 11.3235M2.41165 11.3235L1.5293 15.7353M2.41165 11.3235L6.38224 13.0882"></path></g></svg></button><button tabindex="0" type="button" class="pencraft pc-reset pencraft icon-container view-image"><svg xmlns="http://www.w3.org/2000/svg" width="20" height="20" viewBox="0 0 24 24" fill="none" stroke="currentColor" stroke-width="2" stroke-linecap="round" stroke-linejoin="round" class="lucide lucide-maximize2 lucide-maximize-2"><polyline points="15 3 21 3 21 9"></polyline><polyline points="9 21 3 21 3 15"></polyline><line x1="21" x2="14" y1="3" y2="10"></line><line x1="3" x2="10" y1="21" y2="14"></line></svg></button></div></div></div></a><figcaption class="image-caption">At the Food is Medicine Conference this week, I interviewed Colleen Briggs (BCBS of North Carolina), Steve Brazeel (Project FoodBox), Dana Feldman (KY Dept. of Agriculture) and Tom Crohan (John Hancock) on cross-sector FIM investment standards. </figcaption></figure></div><h2><strong>So why am I, a seasoned Licensed Master Social Worker and healthcare frontline operator / night shift hero, on the internet talking to you,  and in front of hundreds of Food Is Medicine professionals, policymakers and leaders, about ROI?</strong></h2><p>Steven King, the writer of some of the most prevailing classics in film and literature in both horror and crime/conspiracy fiction is famously quoted on his thoughts about what makes good writing. It&#8217;s not what you think. Here&#8217;s what he said:</p><div class="captioned-image-container"><figure><a class="image-link image2 is-viewable-img" target="_blank" href="https://substackcdn.com/image/fetch/$s_!EVau!,f_auto,q_auto:good,fl_progressive:steep/https%3A%2F%2Fsubstack-post-media.s3.amazonaws.com%2Fpublic%2Fimages%2Fcde09264-5ff3-4a58-9811-6422c32b0837_608x620.png" data-component-name="Image2ToDOM"><div class="image2-inset"><picture><source type="image/webp" srcset="https://substackcdn.com/image/fetch/$s_!EVau!,w_424,c_limit,f_webp,q_auto:good,fl_progressive:steep/https%3A%2F%2Fsubstack-post-media.s3.amazonaws.com%2Fpublic%2Fimages%2Fcde09264-5ff3-4a58-9811-6422c32b0837_608x620.png 424w, https://substackcdn.com/image/fetch/$s_!EVau!,w_848,c_limit,f_webp,q_auto:good,fl_progressive:steep/https%3A%2F%2Fsubstack-post-media.s3.amazonaws.com%2Fpublic%2Fimages%2Fcde09264-5ff3-4a58-9811-6422c32b0837_608x620.png 848w, https://substackcdn.com/image/fetch/$s_!EVau!,w_1272,c_limit,f_webp,q_auto:good,fl_progressive:steep/https%3A%2F%2Fsubstack-post-media.s3.amazonaws.com%2Fpublic%2Fimages%2Fcde09264-5ff3-4a58-9811-6422c32b0837_608x620.png 1272w, https://substackcdn.com/image/fetch/$s_!EVau!,w_1456,c_limit,f_webp,q_auto:good,fl_progressive:steep/https%3A%2F%2Fsubstack-post-media.s3.amazonaws.com%2Fpublic%2Fimages%2Fcde09264-5ff3-4a58-9811-6422c32b0837_608x620.png 1456w" sizes="100vw"><img src="https://substackcdn.com/image/fetch/$s_!EVau!,w_1456,c_limit,f_auto,q_auto:good,fl_progressive:steep/https%3A%2F%2Fsubstack-post-media.s3.amazonaws.com%2Fpublic%2Fimages%2Fcde09264-5ff3-4a58-9811-6422c32b0837_608x620.png" width="608" height="620" data-attrs="{&quot;src&quot;:&quot;https://substack-post-media.s3.amazonaws.com/public/images/cde09264-5ff3-4a58-9811-6422c32b0837_608x620.png&quot;,&quot;srcNoWatermark&quot;:null,&quot;fullscreen&quot;:null,&quot;imageSize&quot;:null,&quot;height&quot;:620,&quot;width&quot;:608,&quot;resizeWidth&quot;:null,&quot;bytes&quot;:317519,&quot;alt&quot;:null,&quot;title&quot;:null,&quot;type&quot;:&quot;image/png&quot;,&quot;href&quot;:null,&quot;belowTheFold&quot;:false,&quot;topImage&quot;:false,&quot;internalRedirect&quot;:&quot;https://pullindex.substack.com/i/200824348?img=https%3A%2F%2Fsubstack-post-media.s3.amazonaws.com%2Fpublic%2Fimages%2Fcde09264-5ff3-4a58-9811-6422c32b0837_608x620.png&quot;,&quot;isProcessing&quot;:false,&quot;align&quot;:null,&quot;offset&quot;:false}" class="sizing-normal" alt="" srcset="https://substackcdn.com/image/fetch/$s_!EVau!,w_424,c_limit,f_auto,q_auto:good,fl_progressive:steep/https%3A%2F%2Fsubstack-post-media.s3.amazonaws.com%2Fpublic%2Fimages%2Fcde09264-5ff3-4a58-9811-6422c32b0837_608x620.png 424w, https://substackcdn.com/image/fetch/$s_!EVau!,w_848,c_limit,f_auto,q_auto:good,fl_progressive:steep/https%3A%2F%2Fsubstack-post-media.s3.amazonaws.com%2Fpublic%2Fimages%2Fcde09264-5ff3-4a58-9811-6422c32b0837_608x620.png 848w, https://substackcdn.com/image/fetch/$s_!EVau!,w_1272,c_limit,f_auto,q_auto:good,fl_progressive:steep/https%3A%2F%2Fsubstack-post-media.s3.amazonaws.com%2Fpublic%2Fimages%2Fcde09264-5ff3-4a58-9811-6422c32b0837_608x620.png 1272w, https://substackcdn.com/image/fetch/$s_!EVau!,w_1456,c_limit,f_auto,q_auto:good,fl_progressive:steep/https%3A%2F%2Fsubstack-post-media.s3.amazonaws.com%2Fpublic%2Fimages%2Fcde09264-5ff3-4a58-9811-6422c32b0837_608x620.png 1456w" sizes="100vw"></picture><div class="image-link-expand"><div class="pencraft pc-display-flex pc-gap-8 pc-reset"><button tabindex="0" type="button" class="pencraft pc-reset pencraft icon-container restack-image"><svg role="img" width="20" height="20" viewBox="0 0 20 20" fill="none" stroke-width="1.5" stroke="var(--color-fg-primary)" stroke-linecap="round" stroke-linejoin="round" xmlns="http://www.w3.org/2000/svg"><g><title></title><path d="M2.53001 7.81595C3.49179 4.73911 6.43281 2.5 9.91173 2.5C13.1684 2.5 15.9537 4.46214 17.0852 7.23684L17.6179 8.67647M17.6179 8.67647L18.5002 4.26471M17.6179 8.67647L13.6473 6.91176M17.4995 12.1841C16.5378 15.2609 13.5967 17.5 10.1178 17.5C6.86118 17.5 4.07589 15.5379 2.94432 12.7632L2.41165 11.3235M2.41165 11.3235L1.5293 15.7353M2.41165 11.3235L6.38224 13.0882"></path></g></svg></button><button tabindex="0" type="button" class="pencraft pc-reset pencraft icon-container view-image"><svg xmlns="http://www.w3.org/2000/svg" width="20" height="20" viewBox="0 0 24 24" fill="none" stroke="currentColor" stroke-width="2" stroke-linecap="round" stroke-linejoin="round" class="lucide lucide-maximize2 lucide-maximize-2"><polyline points="15 3 21 3 21 9"></polyline><polyline points="9 21 3 21 3 15"></polyline><line x1="21" x2="14" y1="3" y2="10"></line><line x1="3" x2="10" y1="21" y2="14"></line></svg></button></div></div></div></a><figcaption class="image-caption">&#8220;If you wrote something for which someone sent you a check, if you cashed the check and it didn&#8217;t bounce, and if you then paid the light bill with the money, I consider you talented.&#8221;&#8213; <strong>Stephen Edwin King</strong></figcaption></figure></div><p><strong>&#8627; Yes, </strong><em><strong>this</strong></em><strong> is the philosophy that gave us </strong><em><strong>The Shawshank Redemption.</strong></em></p><p><em>The Green Mile. Stand By Me.</em> Killer Clowns that strangely made us reflect on the nature of fear itself. And at first this quote sounds utterly drab.Like something you&#8217;d have expected from Logan Roy or the cigar-chomping editor from Spiderman over his feet on a cold shiny desk.  Until you recognize the underpinnings of his classic framework. It turns out that these stories that have shaped popular culture for the last few decades actually have a shared theme: Every story starts with ONE thing wrong. Then recognition of said thing. The suppression of that recognition by the status quo/collective. And with the increasing suppression comes increasing severity of said Wrong Thing. </p><p>That&#8217;s it. That&#8217;s the formula you see everywhere.  </p><p>My point here is that 1) scale shapes entire collectives. It not only meets the standard, but it surpasses it and becomes the new standard. It sets the expectations for everything that comes after it. And 2) scale starts with a repeatable framework and 3) that framework is tied to some fundamental/authentic aspect of the human experience. </p><p>For <em>Carrie </em>and <em>It , </em>it was the existential questions of the psyche. For social care organizations, it&#8217;s <strong>TRUST.</strong> </p><p>Trust is the micro version of scale.  Building and maintaining of trust in the clinical environment says,<em> I&#8217;m a safe space for you. You can rely on me. I see you. </em></p><p>Scale in social care is the mechanism for trust, at a system-wide level. If you know my work, you know my biggest enemy is Zombie Care (staying with the horror motif!). That is, organizations that are insufficient, unreliable, and insolvent yet still embedded within operational workflows. Social care organizations that create more problems (more paperwork, more risk, more operational friction) than they solve for the healthcare systems (and even for the patient) they are embedded within. </p><div class="captioned-image-container"><figure><a class="image-link image2 is-viewable-img" target="_blank" href="https://substackcdn.com/image/fetch/$s_!HgB6!,f_auto,q_auto:good,fl_progressive:steep/https%3A%2F%2Fsubstack-post-media.s3.amazonaws.com%2Fpublic%2Fimages%2F40cba817-48f5-438b-a75d-06803f768bfc_1270x736.png" data-component-name="Image2ToDOM"><div class="image2-inset"><picture><source type="image/webp" srcset="https://substackcdn.com/image/fetch/$s_!HgB6!,w_424,c_limit,f_webp,q_auto:good,fl_progressive:steep/https%3A%2F%2Fsubstack-post-media.s3.amazonaws.com%2Fpublic%2Fimages%2F40cba817-48f5-438b-a75d-06803f768bfc_1270x736.png 424w, https://substackcdn.com/image/fetch/$s_!HgB6!,w_848,c_limit,f_webp,q_auto:good,fl_progressive:steep/https%3A%2F%2Fsubstack-post-media.s3.amazonaws.com%2Fpublic%2Fimages%2F40cba817-48f5-438b-a75d-06803f768bfc_1270x736.png 848w, https://substackcdn.com/image/fetch/$s_!HgB6!,w_1272,c_limit,f_webp,q_auto:good,fl_progressive:steep/https%3A%2F%2Fsubstack-post-media.s3.amazonaws.com%2Fpublic%2Fimages%2F40cba817-48f5-438b-a75d-06803f768bfc_1270x736.png 1272w, https://substackcdn.com/image/fetch/$s_!HgB6!,w_1456,c_limit,f_webp,q_auto:good,fl_progressive:steep/https%3A%2F%2Fsubstack-post-media.s3.amazonaws.com%2Fpublic%2Fimages%2F40cba817-48f5-438b-a75d-06803f768bfc_1270x736.png 1456w" sizes="100vw"><img src="https://substackcdn.com/image/fetch/$s_!HgB6!,w_1456,c_limit,f_auto,q_auto:good,fl_progressive:steep/https%3A%2F%2Fsubstack-post-media.s3.amazonaws.com%2Fpublic%2Fimages%2F40cba817-48f5-438b-a75d-06803f768bfc_1270x736.png" width="1270" height="736" 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srcset="https://substackcdn.com/image/fetch/$s_!HgB6!,w_424,c_limit,f_auto,q_auto:good,fl_progressive:steep/https%3A%2F%2Fsubstack-post-media.s3.amazonaws.com%2Fpublic%2Fimages%2F40cba817-48f5-438b-a75d-06803f768bfc_1270x736.png 424w, https://substackcdn.com/image/fetch/$s_!HgB6!,w_848,c_limit,f_auto,q_auto:good,fl_progressive:steep/https%3A%2F%2Fsubstack-post-media.s3.amazonaws.com%2Fpublic%2Fimages%2F40cba817-48f5-438b-a75d-06803f768bfc_1270x736.png 848w, https://substackcdn.com/image/fetch/$s_!HgB6!,w_1272,c_limit,f_auto,q_auto:good,fl_progressive:steep/https%3A%2F%2Fsubstack-post-media.s3.amazonaws.com%2Fpublic%2Fimages%2F40cba817-48f5-438b-a75d-06803f768bfc_1270x736.png 1272w, https://substackcdn.com/image/fetch/$s_!HgB6!,w_1456,c_limit,f_auto,q_auto:good,fl_progressive:steep/https%3A%2F%2Fsubstack-post-media.s3.amazonaws.com%2Fpublic%2Fimages%2F40cba817-48f5-438b-a75d-06803f768bfc_1270x736.png 1456w" sizes="100vw" loading="lazy"></picture><div class="image-link-expand"><div class="pencraft pc-display-flex pc-gap-8 pc-reset"><button tabindex="0" type="button" class="pencraft pc-reset pencraft icon-container restack-image"><svg role="img" width="20" height="20" viewBox="0 0 20 20" fill="none" stroke-width="1.5" stroke="var(--color-fg-primary)" stroke-linecap="round" stroke-linejoin="round" xmlns="http://www.w3.org/2000/svg"><g><title></title><path d="M2.53001 7.81595C3.49179 4.73911 6.43281 2.5 9.91173 2.5C13.1684 2.5 15.9537 4.46214 17.0852 7.23684L17.6179 8.67647M17.6179 8.67647L18.5002 4.26471M17.6179 8.67647L13.6473 6.91176M17.4995 12.1841C16.5378 15.2609 13.5967 17.5 10.1178 17.5C6.86118 17.5 4.07589 15.5379 2.94432 12.7632L2.41165 11.3235M2.41165 11.3235L1.5293 15.7353M2.41165 11.3235L6.38224 13.0882"></path></g></svg></button><button tabindex="0" type="button" class="pencraft pc-reset pencraft icon-container view-image"><svg xmlns="http://www.w3.org/2000/svg" width="20" height="20" viewBox="0 0 24 24" fill="none" stroke="currentColor" stroke-width="2" stroke-linecap="round" stroke-linejoin="round" class="lucide lucide-maximize2 lucide-maximize-2"><polyline points="15 3 21 3 21 9"></polyline><polyline points="9 21 3 21 3 15"></polyline><line x1="21" x2="14" y1="3" y2="10"></line><line x1="3" x2="10" y1="21" y2="14"></line></svg></button></div></div></div></a><figcaption class="image-caption">My framework for social care scale (steal this). If I had time to draw it up again for you right now, I&#8217;d make it into a circle, actually. Because reaching scale should strengthen your ability to create access, and compound trust. </figcaption></figure></div><p>Think of the nonprofit that never seems to get your fax. The operator with so much tedious outdated paperwork intake that exhausts someone away from care before they even get started.  The non-emergency medical transport that never picks up the patient in time for her dialysis. The holding line that promises that your call is very important to us (SO important that they never answer!).  The food bank filled with day-old donuts and black bananas and stale crackers. The stuff that no one wants, but as a social worker I had to keep referring patients to because no one at the high level ever thought to actually investigate on whether these social care referrals were effectively solving problems OR just checking a box for liability. </p><p>Good social care, I have found starts with solving the question of how to make a good intention/good intervention real in a patient&#8217;s life. Can they eat the food in the food box, mechanically- as in, <em><strong>do they have teeth?</strong></em> Can they swallow? Can they prepare it? Do they have a caregiver to help them? Was it sent to the right address?  How do we make sure they answered the door? How do we make sure it was consumed as designed to actually produce the outcome you were aiming for? (Tailor these questions to your specific program. But you get the idea.) </p><p>The most clinically robust intervention is effectively useless if it cannot reach the patient reliably enough to produce good outcomes. And without good outcomes, you cannot generate an ROI, and most likely the organization will not survive renewal, because will not deliver on it&#8217;s contracts, and will not survive long-term. </p><p>So in a sense, <strong>good social care is the one that scales. </strong></p><p>Not because scale is the goal.</p><p>Because scale is evidence that the intervention can be trusted to reach people consistently, produce meaningful outcomes, and remain available long after the pilot funding, grants, conference presentations, and good intentions have faded.</p><p>As we saw in the 80&#8217;s with hospice (or just a few years ago with Hospital at Home) a model that combines human dignity, with sensible and solid business logic, and a repeatable model and results, takes what used to be something that &#8220;just made sense&#8221; into a legitimate part healthcare. Something we now can&#8217;t imagine healthcare without. </p><p>Scale doesn&#8217;t break trust, clinical integrity, or meaning in the life of any patient. </p><p><em>After all, no one was ever LESS moved (or less freaked out, depending on the story) by a Stephen King work just because it happened to also reach millions.</em>  </p><p>It amplifies it, so that it can reach thousands instead of hundreds. It becomes part of the healthcare system itself, and it changes how we think of the industry as a whole. </p><p>I used to think that scale had nothing to do with improving social risk factors in clinical outcomes. </p><p>But time has taught me that behind every spreadsheet, contract, and budget decision is a patient whose access depends on whether the intervention survives.</p><p class="button-wrapper" data-attrs="{&quot;url&quot;:&quot;https://pullindex.substack.com/subscribe?&quot;,&quot;text&quot;:&quot;Subscribe now&quot;,&quot;action&quot;:null,&quot;class&quot;:null}" data-component-name="ButtonCreateButton"><a class="button primary" href="https://pullindex.substack.com/subscribe?"><span>Subscribe now</span></a></p><h2></h2><p><strong>VERIFICATION IS BECOMING AN OPERATING FUNCTION</strong></p><div class="captioned-image-container"><figure><a class="image-link image2 is-viewable-img" target="_blank" href="https://substackcdn.com/image/fetch/$s_!kOQT!,f_auto,q_auto:good,fl_progressive:steep/https%3A%2F%2Fsubstack-post-media.s3.amazonaws.com%2Fpublic%2Fimages%2F363608a7-095e-4a54-b64c-cf0a14d0f705_966x1034.png" data-component-name="Image2ToDOM"><div class="image2-inset"><picture><source type="image/webp" srcset="https://substackcdn.com/image/fetch/$s_!kOQT!,w_424,c_limit,f_webp,q_auto:good,fl_progressive:steep/https%3A%2F%2Fsubstack-post-media.s3.amazonaws.com%2Fpublic%2Fimages%2F363608a7-095e-4a54-b64c-cf0a14d0f705_966x1034.png 424w, https://substackcdn.com/image/fetch/$s_!kOQT!,w_848,c_limit,f_webp,q_auto:good,fl_progressive:steep/https%3A%2F%2Fsubstack-post-media.s3.amazonaws.com%2Fpublic%2Fimages%2F363608a7-095e-4a54-b64c-cf0a14d0f705_966x1034.png 848w, https://substackcdn.com/image/fetch/$s_!kOQT!,w_1272,c_limit,f_webp,q_auto:good,fl_progressive:steep/https%3A%2F%2Fsubstack-post-media.s3.amazonaws.com%2Fpublic%2Fimages%2F363608a7-095e-4a54-b64c-cf0a14d0f705_966x1034.png 1272w, 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srcset="https://substackcdn.com/image/fetch/$s_!kOQT!,w_424,c_limit,f_auto,q_auto:good,fl_progressive:steep/https%3A%2F%2Fsubstack-post-media.s3.amazonaws.com%2Fpublic%2Fimages%2F363608a7-095e-4a54-b64c-cf0a14d0f705_966x1034.png 424w, https://substackcdn.com/image/fetch/$s_!kOQT!,w_848,c_limit,f_auto,q_auto:good,fl_progressive:steep/https%3A%2F%2Fsubstack-post-media.s3.amazonaws.com%2Fpublic%2Fimages%2F363608a7-095e-4a54-b64c-cf0a14d0f705_966x1034.png 848w, https://substackcdn.com/image/fetch/$s_!kOQT!,w_1272,c_limit,f_auto,q_auto:good,fl_progressive:steep/https%3A%2F%2Fsubstack-post-media.s3.amazonaws.com%2Fpublic%2Fimages%2F363608a7-095e-4a54-b64c-cf0a14d0f705_966x1034.png 1272w, https://substackcdn.com/image/fetch/$s_!kOQT!,w_1456,c_limit,f_auto,q_auto:good,fl_progressive:steep/https%3A%2F%2Fsubstack-post-media.s3.amazonaws.com%2Fpublic%2Fimages%2F363608a7-095e-4a54-b64c-cf0a14d0f705_966x1034.png 1456w" sizes="100vw" loading="lazy"></picture><div class="image-link-expand"><div 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stroke-width="2" stroke-linecap="round" stroke-linejoin="round" class="lucide lucide-maximize2 lucide-maximize-2"><polyline points="15 3 21 3 21 9"></polyline><polyline points="9 21 3 21 3 15"></polyline><line x1="21" x2="14" y1="3" y2="10"></line><line x1="3" x2="10" y1="21" y2="14"></line></svg></button></div></div></div></a></figure></div>
      <p>
          <a href="https://pullindex.substack.com/p/every-law-creates-a-lawyer-on-cmss">
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   ]]></content:encoded></item><item><title><![CDATA[Arizona Moves Medicaid Fraud Review Upstream With AI Prepayment Screening]]></title><description><![CDATA[As Medicaid shifts from retrospective recovery toward prepayment validation and provider reverification, what kinds of infrastructure become procurement-critical?]]></description><link>https://pullindex.substack.com/p/arizona-moves-medicaid-fraud-review</link><guid isPermaLink="false">https://pullindex.substack.com/p/arizona-moves-medicaid-fraud-review</guid><dc:creator><![CDATA[Christina R.]]></dc:creator><pubDate>Fri, 15 May 2026 10:01:51 GMT</pubDate><enclosure url="https://substack-post-media.s3.amazonaws.com/public/images/cb6c788d-7361-420c-8a07-bea802a4c077_489x103.png" length="0" type="image/jpeg"/><content:encoded><![CDATA[<div class="captioned-image-container"><figure><a class="image-link image2" target="_blank" href="https://substackcdn.com/image/fetch/$s_!BycA!,f_auto,q_auto:good,fl_progressive:steep/https%3A%2F%2Fsubstack-post-media.s3.amazonaws.com%2Fpublic%2Fimages%2F2c05cdeb-3ae2-4d68-97ef-95b637f37c60_489x103.png" data-component-name="Image2ToDOM"><div class="image2-inset"><picture><source type="image/webp" srcset="https://substackcdn.com/image/fetch/$s_!BycA!,w_424,c_limit,f_webp,q_auto:good,fl_progressive:steep/https%3A%2F%2Fsubstack-post-media.s3.amazonaws.com%2Fpublic%2Fimages%2F2c05cdeb-3ae2-4d68-97ef-95b637f37c60_489x103.png 424w, https://substackcdn.com/image/fetch/$s_!BycA!,w_848,c_limit,f_webp,q_auto:good,fl_progressive:steep/https%3A%2F%2Fsubstack-post-media.s3.amazonaws.com%2Fpublic%2Fimages%2F2c05cdeb-3ae2-4d68-97ef-95b637f37c60_489x103.png 848w, https://substackcdn.com/image/fetch/$s_!BycA!,w_1272,c_limit,f_webp,q_auto:good,fl_progressive:steep/https%3A%2F%2Fsubstack-post-media.s3.amazonaws.com%2Fpublic%2Fimages%2F2c05cdeb-3ae2-4d68-97ef-95b637f37c60_489x103.png 1272w, https://substackcdn.com/image/fetch/$s_!BycA!,w_1456,c_limit,f_webp,q_auto:good,fl_progressive:steep/https%3A%2F%2Fsubstack-post-media.s3.amazonaws.com%2Fpublic%2Fimages%2F2c05cdeb-3ae2-4d68-97ef-95b637f37c60_489x103.png 1456w" sizes="100vw"><img src="https://substackcdn.com/image/fetch/$s_!BycA!,w_1456,c_limit,f_auto,q_auto:good,fl_progressive:steep/https%3A%2F%2Fsubstack-post-media.s3.amazonaws.com%2Fpublic%2Fimages%2F2c05cdeb-3ae2-4d68-97ef-95b637f37c60_489x103.png" width="489" height="103" data-attrs="{&quot;src&quot;:&quot;https://substack-post-media.s3.amazonaws.com/public/images/2c05cdeb-3ae2-4d68-97ef-95b637f37c60_489x103.png&quot;,&quot;srcNoWatermark&quot;:null,&quot;fullscreen&quot;:null,&quot;imageSize&quot;:null,&quot;height&quot;:103,&quot;width&quot;:489,&quot;resizeWidth&quot;:null,&quot;bytes&quot;:4824,&quot;alt&quot;:null,&quot;title&quot;:null,&quot;type&quot;:&quot;image/png&quot;,&quot;href&quot;:null,&quot;belowTheFold&quot;:false,&quot;topImage&quot;:true,&quot;internalRedirect&quot;:&quot;https://thefundable15.substack.com/i/197806973?img=https%3A%2F%2Fsubstack-post-media.s3.amazonaws.com%2Fpublic%2Fimages%2F2c05cdeb-3ae2-4d68-97ef-95b637f37c60_489x103.png&quot;,&quot;isProcessing&quot;:false,&quot;align&quot;:null,&quot;offset&quot;:false}" class="sizing-normal" alt="" srcset="https://substackcdn.com/image/fetch/$s_!BycA!,w_424,c_limit,f_auto,q_auto:good,fl_progressive:steep/https%3A%2F%2Fsubstack-post-media.s3.amazonaws.com%2Fpublic%2Fimages%2F2c05cdeb-3ae2-4d68-97ef-95b637f37c60_489x103.png 424w, https://substackcdn.com/image/fetch/$s_!BycA!,w_848,c_limit,f_auto,q_auto:good,fl_progressive:steep/https%3A%2F%2Fsubstack-post-media.s3.amazonaws.com%2Fpublic%2Fimages%2F2c05cdeb-3ae2-4d68-97ef-95b637f37c60_489x103.png 848w, https://substackcdn.com/image/fetch/$s_!BycA!,w_1272,c_limit,f_auto,q_auto:good,fl_progressive:steep/https%3A%2F%2Fsubstack-post-media.s3.amazonaws.com%2Fpublic%2Fimages%2F2c05cdeb-3ae2-4d68-97ef-95b637f37c60_489x103.png 1272w, https://substackcdn.com/image/fetch/$s_!BycA!,w_1456,c_limit,f_auto,q_auto:good,fl_progressive:steep/https%3A%2F%2Fsubstack-post-media.s3.amazonaws.com%2Fpublic%2Fimages%2F2c05cdeb-3ae2-4d68-97ef-95b637f37c60_489x103.png 1456w" sizes="100vw" fetchpriority="high"></picture><div></div></div></a></figure></div><p><strong><a href="https://azcapitoltimes.com/news/2026/05/14/arizona-governor-announces-first-of-its-kind-ai-insurance-review-for-state-medicaid-program/">Arizona announced on May 14, 2026</a></strong> that AHCCCS will launch an AI-informed Medicaid prepayment review system in response to CMS&#8217; directive for all states to revalidate high-risk Medicaid providers. The system will rank claims for fraud, waste, and abuse risk before payment; high-risk claims will receive human review, while compliant providers may see fast&#8230;</p>
      <p>
          <a href="https://pullindex.substack.com/p/arizona-moves-medicaid-fraud-review">
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   ]]></content:encoded></item><item><title><![CDATA[Arizona Moves Pharmacy Governance Into Process Review, 50 Shades of FIM Policy ]]></title><description><![CDATA[SIGNALS is back]]></description><link>https://pullindex.substack.com/p/arizona-moves-pharmacy-governance</link><guid isPermaLink="false">https://pullindex.substack.com/p/arizona-moves-pharmacy-governance</guid><dc:creator><![CDATA[Christina R.]]></dc:creator><pubDate>Wed, 13 May 2026 10:03:09 GMT</pubDate><enclosure url="https://substackcdn.com/image/fetch/$s_!bGyX!,f_auto,q_auto:good,fl_progressive:steep/https%3A%2F%2Fsubstack-post-media.s3.amazonaws.com%2Fpublic%2Fimages%2F7c08ae18-fcf0-467c-b022-a7861e64cfa2_790x984.png" length="0" type="image/jpeg"/><content:encoded><![CDATA[<p><strong><a href="https://www.azahcccs.gov/Resources/OversightOfHealthPlans/SolicitationsAndContracts/open.html">Arizona Medicaid closed proposals yesterday for AHCCCS Task Order YH26-0094</a></strong>, a pharmacy consulting and process-improvement engagement focused on the state&#8217;s Pharmacy &amp; Therapeutics process. The task order is limited to firms already on Arizona&#8217;s statewide healthcare consulting and employee benefits contract, which makes this an internal governance procu&#8230;</p>
      <p>
          <a href="https://pullindex.substack.com/p/arizona-moves-pharmacy-governance">
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          </a>
      </p>
   ]]></content:encoded></item><item><title><![CDATA[$259.5M Medicaid Match Paused; Nationwide DME Enrollment Moratorium Imposed]]></title><description><![CDATA[Federal enforcement shifts upstream of payment, introducing liquidity volatility and market-access risk.]]></description><link>https://pullindex.substack.com/p/2595m-medicaid-match-paused-nationwide</link><guid isPermaLink="false">https://pullindex.substack.com/p/2595m-medicaid-match-paused-nationwide</guid><dc:creator><![CDATA[Christina R.]]></dc:creator><pubDate>Thu, 26 Feb 2026 10:02:19 GMT</pubDate><enclosure url="https://substackcdn.com/image/fetch/$s_!69kh!,f_auto,q_auto:good,fl_progressive:steep/https%3A%2F%2Fsubstack-post-media.s3.amazonaws.com%2Fpublic%2Fimages%2Fc7554a00-1f9f-4b85-a282-3031e0db505b_1080x1920.png" length="0" type="image/jpeg"/><content:encoded><![CDATA[<p>Within the last 24 hours, HHS and CMS announced:</p><ul><li><p><strong>Deferral of approximately $259.5 million in quarterly federal Medicaid funding to Minnesota pending fraud review</strong></p></li><li><p><strong>Nationwide moratorium on new Medicare enrollment for certain DMEPOS suppliers</strong></p></li><li><p>Launch of the <strong>CRUSH (Comprehensive Regulations to Uncover Suspicious Healthcare) initiative</strong>, expanding AI-based pre-pa&#8230;</p></li></ul>
      <p>
          <a href="https://pullindex.substack.com/p/2595m-medicaid-match-paused-nationwide">
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          </a>
      </p>
   ]]></content:encoded></item><item><title><![CDATA[CMS Drops the 2026–2027 Medicaid Managed Care Rate Development Guide]]></title><description><![CDATA[&#8220;Proof&#8221; Became a Rate Requirement]]></description><link>https://pullindex.substack.com/p/cms-drops-the-20262027-medicaid-managed</link><guid isPermaLink="false">https://pullindex.substack.com/p/cms-drops-the-20262027-medicaid-managed</guid><dc:creator><![CDATA[Christina R.]]></dc:creator><pubDate>Wed, 25 Feb 2026 10:02:00 GMT</pubDate><enclosure url="https://substackcdn.com/image/fetch/$s_!Ce8R!,f_auto,q_auto:good,fl_progressive:steep/https%3A%2F%2Fsubstack-post-media.s3.amazonaws.com%2Fpublic%2Fimages%2Fe338caf4-1726-41b4-8996-6256c0878b71_1920x1080.png" length="0" type="image/jpeg"/><content:encoded><![CDATA[<p><a href="https://www.medicaid.gov/medicaid/managed-care/guidance/rate-review-and-rate-guides">CMS released the </a><strong><a href="https://www.medicaid.gov/medicaid/managed-care/guidance/rate-review-and-rate-guides">2026&#8211;2027 Medicaid Managed Care Rate Development Guide</a></strong><a href="https://www.medicaid.gov/medicaid/managed-care/guidance/rate-review-and-rate-guides"> for rating periods </a><strong><a href="https://www.medicaid.gov/medicaid/managed-care/guidance/rate-review-and-rate-guides">July 1, 2026 &#8594; June 30, 2027</a></strong><a href="https://www.medicaid.gov/medicaid/managed-care/guidance/rate-review-and-rate-guides">.</a> <strong><a href="https://www.medicaid.gov/medicaid/managed-care/downloads/2026-2027-medicaid-rate-guide-022026.pdf">This is the playbook</a></strong><a href="https://www.medicaid.gov/medicaid/managed-care/downloads/2026-2027-medicaid-rate-guide-022026.pdf"> </a>CMS uses to judge actuarial soundness <em>and</em> to decide whether a submission qualifies for <strong>accelerated rate review</strong>.</p><p><strong>Why this matters:</strong> If your program (HRSN/ILOS, withholds, risk corridors, directed payments) can&#8217;t be d&#8230;</p>
      <p>
          <a href="https://pullindex.substack.com/p/cms-drops-the-20262027-medicaid-managed">
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          </a>
      </p>
   ]]></content:encoded></item><item><title><![CDATA[MA Plans Move Upstream: SCAN Trains Brokers as Care Navigators]]></title><description><![CDATA[By embedding care navigation into the broker channel, MA plans begin influencing referral behavior and retention economics before utilization risk surfaces.]]></description><link>https://pullindex.substack.com/p/ma-plans-move-upstream-scan-trains</link><guid isPermaLink="false">https://pullindex.substack.com/p/ma-plans-move-upstream-scan-trains</guid><dc:creator><![CDATA[Christina R.]]></dc:creator><pubDate>Tue, 24 Feb 2026 10:02:41 GMT</pubDate><enclosure url="https://substackcdn.com/image/fetch/$s_!k08C!,f_auto,q_auto:good,fl_progressive:steep/https%3A%2F%2Fsubstack-post-media.s3.amazonaws.com%2Fpublic%2Fimages%2Fb9a1c90b-3f1d-4233-9e49-787f0ab5d22f_574x1030.png" length="0" type="image/jpeg"/><content:encoded><![CDATA[<p><strong><a href="https://www.scanhealthplan.com/about-scan/press-releases/brokers-as-health-navigators">SCAN Health Plan | Broker-Led Care Navigation Pilot</a></strong></p><p>SCAN Health Plan is piloting a program to train Medicare Advantage brokers to function as care navigators&#8212;embedding structured guidance, plan engagement, and benefit steering earlier in the member journey. The model expands broker influence beyond enrollment into ongoing utilization touchpoints, includi&#8230;</p>
      <p>
          <a href="https://pullindex.substack.com/p/ma-plans-move-upstream-scan-trains">
              Read more
          </a>
      </p>
   ]]></content:encoded></item><item><title><![CDATA[March 20 OMB Deadline: CMS Advances MA Reporting Fields Toward Clearance]]></title><description><![CDATA[Federal Register | CMS Submits Medicare Advantage Information Collections for OMB Review]]></description><link>https://pullindex.substack.com/p/march-20-omb-deadline-cms-advances</link><guid isPermaLink="false">https://pullindex.substack.com/p/march-20-omb-deadline-cms-advances</guid><dc:creator><![CDATA[Christina R.]]></dc:creator><pubDate>Mon, 23 Feb 2026 10:01:46 GMT</pubDate><enclosure url="https://substackcdn.com/image/fetch/$s_!Ib_Q!,f_auto,q_auto:good,fl_progressive:steep/https%3A%2F%2Fsubstack-post-media.s3.amazonaws.com%2Fpublic%2Fimages%2F733b87ef-a31f-47e9-b96d-d0573151cdad_1080x1920.png" length="0" type="image/jpeg"/><content:encoded><![CDATA[<p></p><p><strong><a href="https://www.federalregister.gov/documents/2026/02/23/2026-03542/agency-information-collection-activities-submission-for-omb-review-comment-request">Federal Register | CMS Submits Medicare Advantage Information Collections for OMB Review</a></strong></p><p>CMS published a 30-day Paperwork Reduction Act notice advancing Medicare Advantage information collections to the Office of Management and Budget, detailing updated reporting elements, submission frequency, and burden estimates tied to MA encounter and quality infras&#8230;</p>
      <p>
          <a href="https://pullindex.substack.com/p/march-20-omb-deadline-cms-advances">
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          </a>
      </p>
   ]]></content:encoded></item><item><title><![CDATA[CMS Opens New Reporting Package; Medicaid Plans Enter Prior-Auth Transparency]]></title><description><![CDATA[Reporting mechanics are hardening ahead of procurement cycles.]]></description><link>https://pullindex.substack.com/p/cms-opens-new-reporting-package-medicaid</link><guid isPermaLink="false">https://pullindex.substack.com/p/cms-opens-new-reporting-package-medicaid</guid><dc:creator><![CDATA[Christina R.]]></dc:creator><pubDate>Fri, 20 Feb 2026 10:02:18 GMT</pubDate><enclosure url="https://substackcdn.com/image/fetch/$s_!nLvS!,f_auto,q_auto:good,fl_progressive:steep/https%3A%2F%2Fsubstack-post-media.s3.amazonaws.com%2Fpublic%2Fimages%2F62a27756-e1c0-452c-bc9e-1f240b0cc138_586x998.png" length="0" type="image/jpeg"/><content:encoded><![CDATA[<p><br><strong><a href="https://www.federalregister.gov/documents/2026/02/18/2026-03118/agency-information-collection-activities-submission-for-omb-review-comment-request">Federal Register | CMS opens 30-day PRA review (comments due Mar 20)</a></strong><br>CMS published a 30-day Paperwork Reduction Act (PRA) notice that tees up specific information collections for OMB review. This is the moment the <em>actual mechanics</em> become visible before they harden into operating requirements that show up in SOWs, audit exhibits, and vendor deliverables. &#8230;</p>
      <p>
          <a href="https://pullindex.substack.com/p/cms-opens-new-reporting-package-medicaid">
              Read more
          </a>
      </p>
   ]]></content:encoded></item><item><title><![CDATA[$425M Care-Delivery Fund Raise]]></title><description><![CDATA[A capital move that tends to reshape vendor scopes within 1&#8211;2 budget cycles.]]></description><link>https://pullindex.substack.com/p/425m-care-delivery-fund-raise-health</link><guid isPermaLink="false">https://pullindex.substack.com/p/425m-care-delivery-fund-raise-health</guid><dc:creator><![CDATA[Christina R.]]></dc:creator><pubDate>Thu, 19 Feb 2026 10:00:50 GMT</pubDate><enclosure url="https://substackcdn.com/image/fetch/$s_!3YJ5!,f_auto,q_auto:good,fl_progressive:steep/https%3A%2F%2Fsubstack-post-media.s3.amazonaws.com%2Fpublic%2Fimages%2Fbe2940a5-5671-402b-a17d-ff2ede34c547_378x660.png" length="0" type="image/jpeg"/><content:encoded><![CDATA[<p><strong><a href="https://www.prnewswire.com/news-releases/frist-cressey-ventures-announces-oversubscribed-425m-fund-iv-to-reshape-care-delivery-302691405.html">PR Newswire | Frist Cressey Ventures raises $425M Fund IV </a></strong><br>Frist Cressey Ventures announced an <strong>oversubscribed $425M Fund IV</strong>, framing the next cycle as care-delivery rebuilding with emphasis on <strong>care management</strong> and scaled operating models (they cite portfolio examples like Thyme Care). This is worth tracking for near-term procurement because fresh platform&#8230;</p>
      <p>
          <a href="https://pullindex.substack.com/p/425m-care-delivery-fund-raise-health">
              Read more
          </a>
      </p>
   ]]></content:encoded></item><item><title><![CDATA[Post-Acute Exposure: Standardization Increases; 2027 Margin Defense Shifts Upstream]]></title><description><![CDATA[Standardized post-acute review mechanics across multiple states signal early groundwork for tighter utilization control ahead of the 2027 bid cycle.]]></description><link>https://pullindex.substack.com/p/post-acute-exposure-standardization</link><guid isPermaLink="false">https://pullindex.substack.com/p/post-acute-exposure-standardization</guid><dc:creator><![CDATA[Christina R.]]></dc:creator><pubDate>Mon, 16 Feb 2026 10:02:38 GMT</pubDate><enclosure url="https://substack-post-media.s3.amazonaws.com/public/images/d5cceee5-1677-4666-a1a3-6bb6824ce3b0_1190x952.png" length="0" type="image/jpeg"/><content:encoded><![CDATA[<p><strong>Multi-State Provider Bulletins | Post-Discharge Review Standardization Accelerates</strong></p><p>Several February 2026 provider-facing updates reflect increased standardization of prior authorization and concurrent review mechanics across SNF, IRF, LTAC, and home health settings&#8212;including vendor centralization, clarified documentation thresholds, and defined authoriza&#8230;</p>
      <p>
          <a href="https://pullindex.substack.com/p/post-acute-exposure-standardization">
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          </a>
      </p>
   ]]></content:encoded></item><item><title><![CDATA[$3.5B in Star-Driven Earnings Pressure Meets Flat MA Rates]]></title><description><![CDATA[Humana ties profit guidance to rating declines as near-flat Medicare Advantage rates compress revenue &#8212; forcing 90-day capital shifts toward readmissions, ED revisits, post-acute utilization, and enco]]></description><link>https://pullindex.substack.com/p/35b-in-star-driven-earnings-pressure</link><guid isPermaLink="false">https://pullindex.substack.com/p/35b-in-star-driven-earnings-pressure</guid><dc:creator><![CDATA[Christina R.]]></dc:creator><pubDate>Fri, 13 Feb 2026 10:00:32 GMT</pubDate><enclosure url="https://substackcdn.com/image/fetch/$s_!f8ip!,f_auto,q_auto:good,fl_progressive:steep/https%3A%2F%2Fsubstack-post-media.s3.amazonaws.com%2Fpublic%2Fimages%2Fe58a36d6-cdd3-4155-a5f2-d031b2828c33_1080x1920.png" length="0" type="image/jpeg"/><content:encoded><![CDATA[<p><strong><a href="https://www.reuters.com/business/healthcare-pharmaceuticals/humana-forecasts-2026-profit-below-estimates-2026-02-11">Reuters | Humana Forecasts 2026 Profit Below Estimates on Lower Star Ratings</a></strong><br>Humana guided 2026 earnings below expectations, citing lower Medicare Advantage Star Ratings as a material driver. When Stars becomes an earnings headwind&#8212;not a quality footnote&#8212;plans shift from growth posture to bonus defense. In the next two quarters, that typically concentrat&#8230;</p>
      <p>
          <a href="https://pullindex.substack.com/p/35b-in-star-driven-earnings-pressure">
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          </a>
      </p>
   ]]></content:encoded></item><item><title><![CDATA[$6.6M–$13.2M RADV Exposure Incoming]]></title><description><![CDATA[Post-discharge margin defense under audit and renewal pressure.]]></description><link>https://pullindex.substack.com/p/66m132m-radv-exposure-incoming</link><guid isPermaLink="false">https://pullindex.substack.com/p/66m132m-radv-exposure-incoming</guid><dc:creator><![CDATA[Christina R.]]></dc:creator><pubDate>Thu, 12 Feb 2026 10:02:38 GMT</pubDate><enclosure url="https://substackcdn.com/image/fetch/$s_!QU5O!,f_auto,q_auto:good,fl_progressive:steep/https%3A%2F%2Fsubstack-post-media.s3.amazonaws.com%2Fpublic%2Fimages%2F7a74fa8c-3587-4289-af67-dcca32e4283e_1920x1080.png" length="0" type="image/jpeg"/><content:encoded><![CDATA[<p><strong>Federal Register | <a href="https://www.federalregister.gov/public-inspection/current">CMS Filings </a>&amp;<a href="https://www.cms.gov/data-research/monitoring-programs/medicare-risk-adjustment-data-validation-program"> RADV Documentation Updates</a></strong></p><p>CMS released a cluster of filings February 10&#8211;11 opening 30&#8211;60 day comment windows while restoring a five-month RADV medical-record submission window and tightening record packaging standards.</p><p>The shift expands audit exposure inside the 2026 operating cycle and raises the tolerance threshold for &#8230;</p>
      <p>
          <a href="https://pullindex.substack.com/p/66m132m-radv-exposure-incoming">
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          </a>
      </p>
   ]]></content:encoded></item><item><title><![CDATA[Aetna Moves Post-Discharge Follow-Up Inside the Plan to Reduce Utilization Risk]]></title><description><![CDATA[What looks like onboarding is really a shift in how post-discharge utilization risk is defended this cycle.]]></description><link>https://pullindex.substack.com/p/aetna-moves-post-discharge-follow</link><guid isPermaLink="false">https://pullindex.substack.com/p/aetna-moves-post-discharge-follow</guid><dc:creator><![CDATA[Christina R.]]></dc:creator><pubDate>Mon, 09 Feb 2026 10:02:20 GMT</pubDate><enclosure url="https://substackcdn.com/image/fetch/$s_!lZnD!,f_auto,q_auto:good,fl_progressive:steep/https%3A%2F%2Fsubstack-post-media.s3.amazonaws.com%2Fpublic%2Fimages%2F1ecd3101-e821-4bd5-b66c-e2c028922da6_1080x1920.png" length="0" type="image/jpeg"/><content:encoded><![CDATA[<p><strong><a href="https://www.prnewswire.com/news-releases/aetna-launches-simplified-digital-first-benefits-onboarding-experience-for-members-in-2026-302679838.html">Aetna Launches Simplified, Digital-first, Benefits Onboarding Experience for Members in 2026 &#8212; PR Newswire</a></strong></p><p>Aetna is consolidating post-discharge follow-up inside plan operations through a digital-first onboarding workflow that accelerates outreach, medication access, and care plan activation. The move strengthens near-term auditability and Stars posture &#8230;</p>
      <p>
          <a href="https://pullindex.substack.com/p/aetna-moves-post-discharge-follow">
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      </p>
   ]]></content:encoded></item><item><title><![CDATA[$24B Medicaid Financing Tightens; States Enter Short-Cycle Budget Defense Mode]]></title><description><![CDATA[What tighter Medicaid financing means for care coordination, SDOH, and budget decisions this cycle.]]></description><link>https://pullindex.substack.com/p/24b-medicaid-financing-tightens-states</link><guid isPermaLink="false">https://pullindex.substack.com/p/24b-medicaid-financing-tightens-states</guid><dc:creator><![CDATA[Christina R.]]></dc:creator><pubDate>Mon, 02 Feb 2026 10:02:44 GMT</pubDate><enclosure url="https://substackcdn.com/image/fetch/$s_!vB0Q!,f_auto,q_auto:good,fl_progressive:steep/https%3A%2F%2Fsubstack-post-media.s3.amazonaws.com%2Fpublic%2Fimages%2Fc3419e78-1af5-43f0-844e-ccb3da1eadfb_1080x1920.png" length="0" type="image/jpeg"/><content:encoded><![CDATA[<p><strong><a href="https://www.cms.gov/newsroom/fact-sheets/preserving-medicaid-funding-vulnerable-populations-closing-health-care-related-tax-loophole-final">CMS | Final Rule Closing Medicaid Provider Tax Waivers Reinforces Federal&#8211;State Financing Integrity</a></strong><br></p><p>The Centers for Medicare &amp; Medicaid Services finalized the <em>Preserving Medicaid Funding for Vulnerable Populations&#8212;Closing a Health Care-Related Tax Loophole</em> rule, limiting how states use health-care-related provider taxes to generate Medicaid financing. Th&#8230;</p>
      <p>
          <a href="https://pullindex.substack.com/p/24b-medicaid-financing-tightens-states">
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      </p>
   ]]></content:encoded></item><item><title><![CDATA[Is it safe to buy a closed-loop referral platform right now?]]></title><description><![CDATA[What actually needs to be true before buying or expanding a closed-loop referral platform: a checklist and AI prompts.]]></description><link>https://pullindex.substack.com/p/is-it-safe-to-buy-a-closed-loop-referral</link><guid isPermaLink="false">https://pullindex.substack.com/p/is-it-safe-to-buy-a-closed-loop-referral</guid><dc:creator><![CDATA[Christina R.]]></dc:creator><pubDate>Thu, 29 Jan 2026 22:37:10 GMT</pubDate><enclosure url="https://substackcdn.com/image/fetch/$s_!GHJx!,f_auto,q_auto:good,fl_progressive:steep/https%3A%2F%2Fsubstack-post-media.s3.amazonaws.com%2Fpublic%2Fimages%2Fbb4f7f94-72bb-4b41-ae84-fefdcefa8436_1304x714.png" length="0" type="image/jpeg"/><content:encoded><![CDATA[<p><em>Good evening,</em></p><p><em>Closed-loop referral platforms are everywhere now.</em></p><p><em>They&#8217;re written into contracts.<br>They show up in RFPs.<br>They&#8217;re treated like table stakes in Medicaid, Medicare Advantage, and health-system SDOH strategy.</em></p><p><em>In a lot of places, they&#8217;re no longer optional.</em></p><p><em>What is optional, at least for now, is how carefully we decide to move forward.<br><br>This edition is for that moment before someone has to explain, two years from now, why something that sounded reasonable became a problem.</em></p><p><em>If you&#8217;re thinking about closed loop referral platforms right now, this edition will help you decide whether moving forward <strong>right now</strong>, in the way it&#8217;s usually structured, is defensible later.</em></p><div class="captioned-image-container"><figure><a class="image-link image2 is-viewable-img" target="_blank" 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srcset="https://substackcdn.com/image/fetch/$s_!GHJx!,w_424,c_limit,f_auto,q_auto:good,fl_progressive:steep/https%3A%2F%2Fsubstack-post-media.s3.amazonaws.com%2Fpublic%2Fimages%2Fbb4f7f94-72bb-4b41-ae84-fefdcefa8436_1304x714.png 424w, https://substackcdn.com/image/fetch/$s_!GHJx!,w_848,c_limit,f_auto,q_auto:good,fl_progressive:steep/https%3A%2F%2Fsubstack-post-media.s3.amazonaws.com%2Fpublic%2Fimages%2Fbb4f7f94-72bb-4b41-ae84-fefdcefa8436_1304x714.png 848w, https://substackcdn.com/image/fetch/$s_!GHJx!,w_1272,c_limit,f_auto,q_auto:good,fl_progressive:steep/https%3A%2F%2Fsubstack-post-media.s3.amazonaws.com%2Fpublic%2Fimages%2Fbb4f7f94-72bb-4b41-ae84-fefdcefa8436_1304x714.png 1272w, https://substackcdn.com/image/fetch/$s_!GHJx!,w_1456,c_limit,f_auto,q_auto:good,fl_progressive:steep/https%3A%2F%2Fsubstack-post-media.s3.amazonaws.com%2Fpublic%2Fimages%2Fbb4f7f94-72bb-4b41-ae84-fefdcefa8436_1304x714.png 1456w" sizes="100vw" fetchpriority="high"></picture><div class="image-link-expand"><div class="pencraft pc-display-flex pc-gap-8 pc-reset"><button tabindex="0" type="button" class="pencraft pc-reset pencraft icon-container restack-image"><svg role="img" width="20" height="20" viewBox="0 0 20 20" fill="none" stroke-width="1.5" stroke="var(--color-fg-primary)" stroke-linecap="round" stroke-linejoin="round" xmlns="http://www.w3.org/2000/svg"><g><title></title><path d="M2.53001 7.81595C3.49179 4.73911 6.43281 2.5 9.91173 2.5C13.1684 2.5 15.9537 4.46214 17.0852 7.23684L17.6179 8.67647M17.6179 8.67647L18.5002 4.26471M17.6179 8.67647L13.6473 6.91176M17.4995 12.1841C16.5378 15.2609 13.5967 17.5 10.1178 17.5C6.86118 17.5 4.07589 15.5379 2.94432 12.7632L2.41165 11.3235M2.41165 11.3235L1.5293 15.7353M2.41165 11.3235L6.38224 13.0882"></path></g></svg></button><button tabindex="0" type="button" class="pencraft pc-reset pencraft icon-container view-image"><svg xmlns="http://www.w3.org/2000/svg" width="20" height="20" viewBox="0 0 24 24" fill="none" stroke="currentColor" stroke-width="2" stroke-linecap="round" stroke-linejoin="round" class="lucide lucide-maximize2 lucide-maximize-2"><polyline points="15 3 21 3 21 9"></polyline><polyline points="9 21 3 21 3 15"></polyline><line x1="21" x2="14" y1="3" y2="10"></line><line x1="3" x2="10" y1="21" y2="14"></line></svg></button></div></div></div></a></figure></div><div><hr></div><h2><strong>what this is </strong><em><strong>not</strong></em><strong> about</strong></h2><p>This edition is not trying to decide whether closed-loop referral improves access, whether community participation exists, whether reporting requirements can technically be met, or whether the platform aligns with policy language.</p><p>Those questions are important, they&#8217;re just not enough anymore. </p><p>The question here is whether the <strong>operating and financial logic holds up</strong> once real life shows up:</p><ul><li><p>partial utilization</p></li><li><p>stalled referrals</p></li><li><p>workforce gaps</p></li><li><p>audits</p></li><li><p>renewals</p></li></ul><div><hr></div><h2>a few shortcuts that keep causing trouble</h2><p>There are a handful of assumptions that feel reasonable and routinely break later.</p><p>They usually sound like this:</p><ul><li><p>&#8220;Closed loop&#8221; means the money is closed, too</p></li><li><p>A confirmed referral means the service actually happened</p></li><li><p>A dashboard equals an audit trail</p></li><li><p>Policy-required infrastructure must be underwritable</p></li></ul><p>None of those are reliably true.</p><p>This edition treats them as <strong>separate gates</strong>, not interchangeable wins.</p><div><hr></div><h2>the survivability test</h2><p>Use this checklist at moments when a decision is forming but has not yet locked. It is most effective <strong>before</strong> procurement language is finalized, <strong>before</strong> renewals are assumed, and <strong>before</strong> expansions are justified by momentum rather than structure. Typical use cases include early vendor selection, scope expansion discussions, pre-renewal reviews, and internal alignment conversations where risk is felt but not yet articulated.</p><p>Run the checklist quickly and directionally. You are not scoring or completing it exhaustively. As you read each prompt, note the signal that feels most accurate in the current state, not the aspirational one. One or two unclear signals indicate areas to tighten. Multiple unclear signals indicate timing risk and suggest pausing until ownership, documentation, or governance is resolved.</p><p>This checklist works best as:</p><ul><li><p>a <strong>solo pre-read</strong>, to clarify your own position before a meeting</p></li><li><p>a <strong>small-group alignment tool</strong>, to surface where assumptions diverge quietly</p></li><li><p>a <strong>pre-renewal or pre-expansion screen</strong>, to determine whether momentum is earned</p></li></ul><p>And finally, know that the ideal output is not a yes or no. </p><p>The output is <strong>readiness</strong>: clarity on what is solid, what needs definition, and whether proceeding now increases or reduces future exposure.</p>
      <p>
          <a href="https://pullindex.substack.com/p/is-it-safe-to-buy-a-closed-loop-referral">
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   ]]></content:encoded></item><item><title><![CDATA[$700M MA Update Narrows the Window: Post-Discharge Programs Must Explain Themselves in 90 Days]]></title><description><![CDATA[How near-term defensibility is reshaping post-discharge funding decisions this cycle]]></description><link>https://pullindex.substack.com/p/700m-ma-update-narrows-the-window</link><guid isPermaLink="false">https://pullindex.substack.com/p/700m-ma-update-narrows-the-window</guid><dc:creator><![CDATA[Christina R.]]></dc:creator><pubDate>Wed, 28 Jan 2026 10:02:28 GMT</pubDate><enclosure url="https://substackcdn.com/image/fetch/$s_!LF4-!,f_auto,q_auto:good,fl_progressive:steep/https%3A%2F%2Fsubstack-post-media.s3.amazonaws.com%2Fpublic%2Fimages%2Fe0b91b9a-479b-49c9-8b34-951e9f99a2b7_1080x1920.png" length="0" type="image/jpeg"/><content:encoded><![CDATA[<p><strong>SIGNALS</strong></p><p><strong><a href="https://www.cms.gov/newsroom/press-releases/cms-proposes-2027-medicare-advantage-part-d-payment-policies-improve-payment-accuracy-sustainability">CMS | Medicare Advantage Advance Notice Sets Near-Term Budget Posture</a></strong><br>CMS released the CY 2027 Medicare Advantage and Part D Advance Notice, projecting a <strong>net +0.09% payment update (~$700M)</strong> if finalized. <em>While the payment year is future-dated, the effect is immediate. Plans have entered active bid modeling and budget reconciliation, concentrating d&#8230;</em></p>
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          <a href="https://pullindex.substack.com/p/700m-ma-update-narrows-the-window">
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   ]]></content:encoded></item><item><title><![CDATA[Post-Discharge Spend Now Flows Through a Smaller Network as Minnesota Triggers Off-Cycle Provider Revalidation]]></title><description><![CDATA[Why a routine compliance action quietly narrows post-discharge defensibility this cycle]]></description><link>https://pullindex.substack.com/p/post-discharge-spend-now-flows-through</link><guid isPermaLink="false">https://pullindex.substack.com/p/post-discharge-spend-now-flows-through</guid><dc:creator><![CDATA[Christina R.]]></dc:creator><pubDate>Tue, 27 Jan 2026 10:02:23 GMT</pubDate><enclosure url="https://substackcdn.com/image/fetch/$s_!EtyW!,f_auto,q_auto:good,fl_progressive:steep/https%3A%2F%2Fsubstack-post-media.s3.amazonaws.com%2Fpublic%2Fimages%2F04ff255d-2010-4080-bf00-e91dcfce11ec_1028x692.png" length="0" type="image/jpeg"/><content:encoded><![CDATA[<p><a href="https://mn.gov/dhs/partners-and-providers/news-initiatives-reports-workgroups/minnesota-health-care-programs/provider-news">Minnesota Department of Human Services | Minnesota Health Care Programs</a></p><p>Minnesota Health Care Programs initiated off-cycle provider revalidation notices (Jan 23&#8211;28) for select high-risk service categories, requiring immediate action to maintain billing eligibility. The move introduces a near-term constraint on post-discharge service capacity during the c&#8230;</p>
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          <a href="https://pullindex.substack.com/p/post-discharge-spend-now-flows-through">
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