<?xml version="1.0" encoding="UTF-8"?><rss xmlns:dc="http://purl.org/dc/elements/1.1/" xmlns:content="http://purl.org/rss/1.0/modules/content/" xmlns:atom="http://www.w3.org/2005/Atom" version="2.0" xmlns:itunes="http://www.itunes.com/dtds/podcast-1.0.dtd" xmlns:googleplay="http://www.google.com/schemas/play-podcasts/1.0"><channel><title><![CDATA[PULL : Playbooks]]></title><description><![CDATA[Contract language, coding logic, and measure maps for fundable care.]]></description><link>https://pullindex.substack.com/s/playbooks</link><image><url>https://substackcdn.com/image/fetch/$s_!MZgn!,w_256,c_limit,f_auto,q_auto:good,fl_progressive:steep/https%3A%2F%2Fsubstack-post-media.s3.amazonaws.com%2Fpublic%2Fimages%2F1b6f31f0-07c6-4305-a234-e27fd4f713fc_500x500.png</url><title>PULL : Playbooks</title><link>https://pullindex.substack.com/s/playbooks</link></image><generator>Substack</generator><lastBuildDate>Thu, 02 Jul 2026 07:09:41 GMT</lastBuildDate><atom:link href="https://pullindex.substack.com/feed" rel="self" type="application/rss+xml"/><copyright><![CDATA[Christina]]></copyright><language><![CDATA[en]]></language><webMaster><![CDATA[pull@substack.com]]></webMaster><itunes:owner><itunes:email><![CDATA[pull@substack.com]]></itunes:email><itunes:name><![CDATA[Christina R.]]></itunes:name></itunes:owner><itunes:author><![CDATA[Christina R.]]></itunes:author><googleplay:owner><![CDATA[pull@substack.com]]></googleplay:owner><googleplay:email><![CDATA[pull@substack.com]]></googleplay:email><googleplay:author><![CDATA[Christina R.]]></googleplay:author><itunes:block><![CDATA[Yes]]></itunes:block><item><title><![CDATA[The Top Objections to Food As Medicine ]]></title><description><![CDATA[And how to fix them.]]></description><link>https://pullindex.substack.com/p/the-top-objections-to-food-as-medicine</link><guid isPermaLink="false">https://pullindex.substack.com/p/the-top-objections-to-food-as-medicine</guid><dc:creator><![CDATA[Christina R.]]></dc:creator><pubDate>Fri, 10 Apr 2026 22:27:54 GMT</pubDate><enclosure url="https://substackcdn.com/image/fetch/$s_!Mj_q!,f_auto,q_auto:good,fl_progressive:steep/https%3A%2F%2Fsubstack-post-media.s3.amazonaws.com%2Fpublic%2Fimages%2F4f3f6408-c361-44bc-b707-022245b0f43e_1080x1440.png" length="0" type="image/jpeg"/><content:encoded><![CDATA[<p><em>Good evening, </em></p><p><em>Everyone I talk to keeps circling the same fear: <strong>That Food as Medicine may be clinically intuitive, but buyers need it to be legible, attributable, governable, and worth owning. </strong>The same questions we&#8217;re still hearing: &#8220;This is nice, but I don&#8217;t see how this hits our numbers,&#8221; or &#8220;show me the ROI in a way finance will actually use&#8221;, or &#8220;how&#8230;</em></p>
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   ]]></content:encoded></item><item><title><![CDATA[Q4 Earnings Call Synthesis: Where MA Margin Tightens Next]]></title><description><![CDATA[An earnings-call synthesis translated into procurement standards, ROI engines, and contract guardrails for the 2026 bid cycle.]]></description><link>https://pullindex.substack.com/p/q4-earnings-call-synthesis-where</link><guid isPermaLink="false">https://pullindex.substack.com/p/q4-earnings-call-synthesis-where</guid><dc:creator><![CDATA[Christina R.]]></dc:creator><pubDate>Tue, 17 Feb 2026 22:52:51 GMT</pubDate><enclosure url="https://substack-post-media.s3.amazonaws.com/public/images/18adc948-6b01-4bc4-9755-eedb0cc0fcea_1752x988.png" length="0" type="image/jpeg"/><content:encoded><![CDATA[<p><strong>This is Pull&#8217;s Q4 earnings-cycle synthesis converted into an operating playbook.</strong></p><p>Built from payer and provider transcripts, this briefing maps where margin is defended, where procurement tightens, and what execution standards survive 2026.</p><p><strong>How to use this in 8&#8211;10 minutes:</strong></p><ol><li><p>Align to the Core Equation</p></li><li><p>Identify your ROI engine</p></li><li><p>Class your vendor stack</p></li><li><p>Harden one renewal</p></li><li><p>Execute the 72-hour reset</p></li></ol><p>Designed for payer operators, provider finance leaders, and vendors building for renewability.</p><div class="captioned-image-container"><figure><a class="image-link image2 is-viewable-img" target="_blank" href="https://substackcdn.com/image/fetch/$s_!zoWG!,f_auto,q_auto:good,fl_progressive:steep/https%3A%2F%2Fsubstack-post-media.s3.amazonaws.com%2Fpublic%2Fimages%2F07d1a3b7-41f1-43f0-b91f-178fb50ec057_1010x758.png" data-component-name="Image2ToDOM"><div class="image2-inset"><picture><source type="image/webp" srcset="https://substackcdn.com/image/fetch/$s_!zoWG!,w_424,c_limit,f_webp,q_auto:good,fl_progressive:steep/https%3A%2F%2Fsubstack-post-media.s3.amazonaws.com%2Fpublic%2Fimages%2F07d1a3b7-41f1-43f0-b91f-178fb50ec057_1010x758.png 424w, https://substackcdn.com/image/fetch/$s_!zoWG!,w_848,c_limit,f_webp,q_auto:good,fl_progressive:steep/https%3A%2F%2Fsubstack-post-media.s3.amazonaws.com%2Fpublic%2Fimages%2F07d1a3b7-41f1-43f0-b91f-178fb50ec057_1010x758.png 848w, https://substackcdn.com/image/fetch/$s_!zoWG!,w_1272,c_limit,f_webp,q_auto:good,fl_progressive:steep/https%3A%2F%2Fsubstack-post-media.s3.amazonaws.com%2Fpublic%2Fimages%2F07d1a3b7-41f1-43f0-b91f-178fb50ec057_1010x758.png 1272w, https://substackcdn.com/image/fetch/$s_!zoWG!,w_1456,c_limit,f_webp,q_auto:good,fl_progressive:steep/https%3A%2F%2Fsubstack-post-media.s3.amazonaws.com%2Fpublic%2Fimages%2F07d1a3b7-41f1-43f0-b91f-178fb50ec057_1010x758.png 1456w" sizes="100vw"><img src="https://substackcdn.com/image/fetch/$s_!zoWG!,w_1456,c_limit,f_auto,q_auto:good,fl_progressive:steep/https%3A%2F%2Fsubstack-post-media.s3.amazonaws.com%2Fpublic%2Fimages%2F07d1a3b7-41f1-43f0-b91f-178fb50ec057_1010x758.png" width="1010" height="758" data-attrs="{&quot;src&quot;:&quot;https://substack-post-media.s3.amazonaws.com/public/images/07d1a3b7-41f1-43f0-b91f-178fb50ec057_1010x758.png&quot;,&quot;srcNoWatermark&quot;:null,&quot;fullscreen&quot;:null,&quot;imageSize&quot;:null,&quot;height&quot;:758,&quot;width&quot;:1010,&quot;resizeWidth&quot;:null,&quot;bytes&quot;:162773,&quot;alt&quot;:null,&quot;title&quot;:null,&quot;type&quot;:&quot;image/png&quot;,&quot;href&quot;:null,&quot;belowTheFold&quot;:false,&quot;topImage&quot;:true,&quot;internalRedirect&quot;:&quot;https://thefundable15.substack.com/i/188300472?img=https%3A%2F%2Fsubstack-post-media.s3.amazonaws.com%2Fpublic%2Fimages%2F07d1a3b7-41f1-43f0-b91f-178fb50ec057_1010x758.png&quot;,&quot;isProcessing&quot;:false,&quot;align&quot;:null,&quot;offset&quot;:false}" class="sizing-normal" alt="" srcset="https://substackcdn.com/image/fetch/$s_!zoWG!,w_424,c_limit,f_auto,q_auto:good,fl_progressive:steep/https%3A%2F%2Fsubstack-post-media.s3.amazonaws.com%2Fpublic%2Fimages%2F07d1a3b7-41f1-43f0-b91f-178fb50ec057_1010x758.png 424w, https://substackcdn.com/image/fetch/$s_!zoWG!,w_848,c_limit,f_auto,q_auto:good,fl_progressive:steep/https%3A%2F%2Fsubstack-post-media.s3.amazonaws.com%2Fpublic%2Fimages%2F07d1a3b7-41f1-43f0-b91f-178fb50ec057_1010x758.png 848w, https://substackcdn.com/image/fetch/$s_!zoWG!,w_1272,c_limit,f_auto,q_auto:good,fl_progressive:steep/https%3A%2F%2Fsubstack-post-media.s3.amazonaws.com%2Fpublic%2Fimages%2F07d1a3b7-41f1-43f0-b91f-178fb50ec057_1010x758.png 1272w, https://substackcdn.com/image/fetch/$s_!zoWG!,w_1456,c_limit,f_auto,q_auto:good,fl_progressive:steep/https%3A%2F%2Fsubstack-post-media.s3.amazonaws.com%2Fpublic%2Fimages%2F07d1a3b7-41f1-43f0-b91f-178fb50ec057_1010x758.png 1456w" sizes="100vw" fetchpriority="high"></picture><div class="image-link-expand"><div class="pencraft pc-display-flex pc-gap-8 pc-reset"><button tabindex="0" type="button" class="pencraft pc-reset pencraft icon-container restack-image"><svg role="img" width="20" height="20" viewBox="0 0 20 20" fill="none" stroke-width="1.5" stroke="var(--color-fg-primary)" stroke-linecap="round" stroke-linejoin="round" xmlns="http://www.w3.org/2000/svg"><g><title></title><path d="M2.53001 7.81595C3.49179 4.73911 6.43281 2.5 9.91173 2.5C13.1684 2.5 15.9537 4.46214 17.0852 7.23684L17.6179 8.67647M17.6179 8.67647L18.5002 4.26471M17.6179 8.67647L13.6473 6.91176M17.4995 12.1841C16.5378 15.2609 13.5967 17.5 10.1178 17.5C6.86118 17.5 4.07589 15.5379 2.94432 12.7632L2.41165 11.3235M2.41165 11.3235L1.5293 15.7353M2.41165 11.3235L6.38224 13.0882"></path></g></svg></button><button tabindex="0" type="button" class="pencraft pc-reset pencraft icon-container view-image"><svg xmlns="http://www.w3.org/2000/svg" width="20" height="20" viewBox="0 0 24 24" fill="none" stroke="currentColor" stroke-width="2" stroke-linecap="round" stroke-linejoin="round" class="lucide lucide-maximize2 lucide-maximize-2"><polyline points="15 3 21 3 21 9"></polyline><polyline points="9 21 3 21 3 15"></polyline><line x1="21" x2="14" y1="3" y2="10"></line><line x1="3" x2="10" y1="21" y2="14"></line></svg></button></div></div></div></a><figcaption class="image-caption">Only interventions that reduce measurable exposure inside a fiscal cycle remain funded.</figcaption></figure></div>
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   ]]></content:encoded></item><item><title><![CDATA[The 2026 Foundational Needs Playbook]]></title><description><![CDATA[Build the Margin-Defense Line That Will Decide Your Future in Medicaid, Medicare Advantage, and State Procurement]]></description><link>https://pullindex.substack.com/p/the-2026-foundational-needs-playbook</link><guid isPermaLink="false">https://pullindex.substack.com/p/the-2026-foundational-needs-playbook</guid><dc:creator><![CDATA[Christina R.]]></dc:creator><pubDate>Fri, 05 Dec 2025 04:39:32 GMT</pubDate><enclosure url="https://substackcdn.com/image/fetch/$s_!qNq4!,f_auto,q_auto:good,fl_progressive:steep/https%3A%2F%2Fsubstack-post-media.s3.amazonaws.com%2Fpublic%2Fimages%2Fb33931b1-4b70-40c7-a4ec-9805623cc482_1200x1200.png" length="0" type="image/jpeg"/><content:encoded><![CDATA[<p>Good morning, </p><p>For the past year, leaders across Medicaid plans, Medicare Advantage, health systems, community-based organizations, and digital health have all been asking the same question:</p><p><strong>&#8220;What actually moves margins in 2026?&#8221;</strong></p><p>Not what <em>sounds good.</em><br>Not what wins <em>innovation awards.</em><br>Not what checks the <em>equity</em> box.</p><p>But what survives:</p><ul><li><p><strong>encounter audits</strong></p></li><li><p><strong>multi-payer verification</strong></p></li><li><p><strong>actuarial pricing</strong></p></li><li><p><strong>withhold recalibration</strong></p></li><li><p><strong>STARS volatility</strong></p></li><li><p><strong>state procurement cycles</strong></p></li></ul><p>And most importantly:</p><p><strong>What continues to get funded when budgets compress and enforcement tightens?</strong></p><p>The answer again and again, across every conversation and dataset is the same:</p><h3><strong>Foundational Needs Models.</strong></h3><p>Food.<br>Housing.<br>Transportation.<br>Utilities.<br>Respite.<br>Short-cycle stabilization.</p><p>Not because they are &#8220;nice,&#8221; but because they are:</p><ul><li><p>claims-adjacent</p></li><li><p>documented</p></li><li><p>fast-moving</p></li><li><p>high-adherence</p></li><li><p>financially predictable</p></li><li><p>operationally measurable</p></li><li><p>and directly tied to cost centers plans are accountable for</p></li></ul><p>This Playbook is the first comprehensive, executive-ready guide that shows you <strong>how these models actually create, protect, and defend margin in 2026.</strong></p><p>Not in theory.<br>Not aspirationally.<br>But mechanically.</p><div><hr></div><h1><strong>WHY THIS PLAYBOOK EXISTS (THE 2026 CONTEXT)</strong></h1><p>2026 is a structural break in the economics of social care.</p><p>Three forces collide at once:</p><h3><strong>1. Full-year encounter data becomes the standard of truth.</strong></h3><p>If it isn&#8217;t documented, it doesn&#8217;t exist.<br>If it isn&#8217;t coded correctly, it doesn&#8217;t count.<br>If it isn&#8217;t auditable, it becomes a liability.</p><h3><strong>2. Plans enter a margin-defense era.</strong></h3><p>Rate compression, shrinking bonus pools, and volatile STARS performance mean every intervention is now judged by:</p><ul><li><p>cost avoided</p></li><li><p>penalties prevented</p></li><li><p>contracting lift</p></li><li><p>audit durability</p></li><li><p>adherence probability</p></li></ul><h3><strong>3. Procurement shifts from &#8220;innovation&#8221; to &#8220;infrastructure.&#8221;</strong></h3><p>States and plans want proof:</p><ul><li><p>activation speed</p></li><li><p>adherence consistency</p></li><li><p>encounter accuracy</p></li><li><p>multi-county scalability</p></li><li><p>workforce stability</p></li></ul><p>Concepts no longer sell.<br><strong>Capacity sells.</strong><br><strong>Documentation sells.</strong><br><strong>Encounter fidelity sells.</strong><br><strong>Margin defense sells.</strong></p><p>This Playbook shows you exactly how.</p><div><hr></div><h1>At the end of this Playbook, you will move from:</h1><ul><li><p>Fragmented SDOH pilots</p></li><li><p>Narrative-based justification</p></li><li><p>Vendor chaos</p></li><li><p>Encounter fragility</p></li><li><p>Unpredictable ROI</p></li><li><p>No line-of-sight to PMPM</p></li><li><p>Audit exposure</p></li><li><p>State-by-state confusion</p></li></ul><h1>&#8230;.to</h1><ul><li><p>A unified foundational needs line</p></li><li><p>Financially defensible models</p></li><li><p>A portfolio strategy for vendors</p></li><li><p>Board-ready ROI logic</p></li><li><p>Predictable cost movement</p></li><li><p>Audit-ready documentation</p></li><li><p>Procurement-fit contracts</p></li><li><p>A clear state expansion strategy</p></li></ul><p>This is the <strong>operating system</strong> for social care in 2026.</p><div><hr></div><h1><strong>WHO THIS PLAYBOOK IS FOR</strong></h1><p>This Playbook is built for leaders who are responsible for both outcomes <em>and</em> margins, including:</p><ul><li><p>Medicaid plan executives</p></li><li><p>Medicare Advantage supplemental benefits teams</p></li><li><p>Health system population health leaders</p></li><li><p>SDOH, CHW, and care coordination directors</p></li><li><p>Community-based organizations preparing for payer contracts</p></li><li><p>Digital health founders building cost-movement models</p></li><li><p>Policy and strategy teams navigating state procurement</p></li><li><p>Analysts and actuaries modeling interventions</p></li></ul><p>If your role requires you to make social care financially inevitable&#8212;this Playbook is for you.</p><div><hr></div><h1> WHAT FOUNDATIONAL NEEDS MODELS <em>ARE NOT</em></h1><p>Foundational Needs Models are not:</p><ul><li><p>universal social risk interventions</p></li><li><p>general population health programs</p></li><li><p>broad upstream investments</p></li><li><p>&#8220;equity initiatives&#8221; positioned for soft dollars</p></li><li><p>one-off pilots</p></li><li><p>engagement tools</p></li><li><p>clinical substitutes</p></li></ul><p>They are <strong>margin-defense infrastructure.</strong></p><p>And they behave like it.</p><div><hr></div><p>Across every dataset, every case study, every procurement, every actuarial review, the same pattern emerges:</p><h3><strong>The Value Engine:</strong></h3><p><strong>Trust &#8594; Activation &#8594; Adherence &#8594; Documentation Fidelity &#8594; Encounter Acceptance &#8594; Cost Movement</strong></p><p>Translated:</p><ul><li><p>Trust enables activation</p></li><li><p>Activation drives adherence</p></li><li><p>Adherence drives impact</p></li><li><p>Documentation proves the impact</p></li><li><p>Encounter acceptance unlocks reimbursement</p></li><li><p>Reimbursement + outcomes = margin protection</p></li></ul><p>This Playbook teaches you how to operationalize this engine in your organization.</p><div><hr></div><p>Before you begin:</p><p>If you&#8217;re already thinking,</p><p><br><strong>&#8220;</strong><em><strong>This is exactly what we need</strong></em><strong>, but we don&#8217;t have the bandwidth to build all of this internally,&#8221; </strong>you&#8217;re not alone.</p><p>Most leaders I work with don&#8217;t need more theory, <br>they need a <strong>finished, payer-ready model</strong> they can take into:</p><ul><li><p>contracting meetings,</p></li><li><p>budget reviews,</p></li><li><p>and state procurement cycles.</p></li></ul><p>That&#8217;s why I offer the <strong>Foundational Needs Margin Sprint</strong>: a 4-week engagement where I build the entire model <em>with or for you.</em></p><p>If you want to see whether it&#8217;s a fit, you can request details here: </p><div class="directMessage button" data-attrs="{&quot;userId&quot;:240862589,&quot;userName&quot;:&quot;Christina R.&quot;,&quot;canDm&quot;:null,&quot;dmUpgradeOptions&quot;:null,&quot;isEditorNode&quot;:true}" data-component-name="DirectMessageToDOM"></div><p></p><p><em><strong>Now, let&#8217;s dive in &#11088;&#65039;</strong></em></p><div><hr></div><h1><strong>INTRODUCTION</strong></h1><div class="native-video-embed" data-component-name="VideoPlaceholder" data-attrs="{&quot;mediaUploadId&quot;:&quot;8908a44f-ae8c-4d1a-a0a0-9bdc136ad38f&quot;,&quot;duration&quot;:null}"></div><div><hr></div><h1><strong>1. Foundational Needs as Infrastructure: The 2026 Operating Reality</strong></h1><h2><strong>Overview [60-Second Summary]</strong></h2><p>Foundational Needs Models are no longer &#8220;programs.&#8221;<br>In 2026, they function as <strong>mission-critical infrastructure</strong> for any health organization operating inside Medicaid, Medicare Advantage, ACO models, and emerging state procurement environments.</p><p>This module introduces the forces that converged to make foundational needs the most investable, predictable, and financially essential lane in social care  and why leaders who still treat them as pilots or community benefits will lose margin, contracts, and credibility.</p><div><hr></div><h1><strong>Why Foundational Needs Become Infrastructure in 2026</strong></h1><p>Four structural forces collide this year:</p><h3><strong>1. Encounter data becomes the single source of truth.</strong></h3><p>Verification shifts from <em>self-reported activity</em> to <strong>multi-payer encounter durability</strong>.<br>If an intervention is not:</p><ul><li><p>documented</p></li><li><p>coded correctly</p></li><li><p>accepted into the encounter system</p></li><li><p>audit-proof</p></li></ul><p>&#8230;it will not be funded.</p><p>Plans no longer buy &#8220;equity stories.&#8221;<br>They buy <strong>auditable cost movement.</strong></p><div><hr></div><h3><strong>2. Enforcement tightens across all lines of business.</strong></h3><p>Medicaid agencies, CMS, and delegated entities now require:</p><ul><li><p>encounter acceptance</p></li><li><p>file accuracy</p></li><li><p>duplication controls</p></li><li><p>documentation of eligibility</p></li><li><p>audit readiness</p></li><li><p>adherence evidence</p></li></ul><p>The standard is simple:</p><blockquote><p><strong>Show the encounter or lose the contract.</strong></p></blockquote><div><hr></div><h3><strong>3. Procurement becomes actuarial, not narrative.</strong></h3><p>States are increasingly:</p><ul><li><p>tiering vendors</p></li><li><p>requiring cost curves</p></li><li><p>demanding proof of adherence</p></li><li><p>refusing to buy fidelity-fragile models</p></li><li><p>shifting risk to vendors</p></li></ul><p>This is not an &#8220;innovation market&#8221;; it is a <strong>margin-defense market.</strong></p><div><hr></div><h3><strong>4. Workforce shortages force operational realism.</strong></h3><p>Plans cannot maintain adherence without:</p><ul><li><p>trusted messengers</p></li><li><p>community-rooted delivery</p></li><li><p>staffing continuity</p></li><li><p>fast activation</p></li><li><p>low administrative complexity</p></li></ul><p>Every model must solve for <strong>adherence &#8805;80%</strong>, or the ROI collapses.</p><div><hr></div><h1><strong>What This Means for Leaders in 2026</strong></h1><p>Foundational Needs Models must now:</p><p>&#10003; behave like clinical infrastructure<br>&#10003; withstand audit scrutiny<br>&#10003; deliver predictable, claims-adjacent value<br>&#10003; operate within 30&#8211;90 day ROI cycles<br>&#10003; fit procurement and actuarial logic<br>&#10003; achieve high adherence through trust + speed<br>&#10003; maintain documentation fidelity at scale</p><p>This is not &#8220;innovation.&#8221;<br>This is <strong>margin physics.</strong></p><div><hr></div><p><strong>WATCH NOW</strong></p><p><em>&#128073;&#127997; Before watching the video, keep this framing in mind:</em></p><ul><li><p><em>The shift from program &#8594; infrastructure is not philosophical.</em></p></li><li><p><em>The shift is driven by <strong>billing, contracts, and enforcement</strong>, not moral arguments.</em></p></li><li><p><em>The Playbook teaches you not just what foundational needs are &#8212; but how they behave under real operational constraints.</em></p></li><li><p><em>As you watch, look for the four forces: audit, procurement, workforce, and actuarial value.</em></p></li></ul><div class="native-video-embed" data-component-name="VideoPlaceholder" data-attrs="{&quot;mediaUploadId&quot;:&quot;6bd16254-1f94-4171-89a0-4f7654ac7c3e&quot;,&quot;duration&quot;:null}"></div><p><strong>TIMESTAMPS</strong></p><p>00:00 Understanding Foundational Needs Models</p><p>01:20 The Operating Environment for Foundational Needs</p><p>03:43 Medicaid Procurement Cycles and Their Impact</p><p>04:22 STARS Volatility and Operational Measures</p><p>05:13 The ROI of Foundational Needs Models</p><p>06:11 Workforce Constraints and Their Implications</p><p>06:49 The Importance of Trust in Adherence</p><p>07:59 Economic Shift in Foundational Needs Models</p><p>08:28 Types of Foundational Needs Models</p><p>09:22 Convergence of Forces in 2026</p><div><hr></div><h1><strong>Executive Synthesis &#8212; What This Means for Your Organization</strong></h1><p>To operate successfully in 2026, your foundational needs line must meet three tests:</p><p></p>
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      </p>
   ]]></content:encoded></item><item><title><![CDATA[The home for buying & scaling SDOH vendors in 2026]]></title><description><![CDATA[There has never been a more critical time to get it right.]]></description><link>https://pullindex.substack.com/p/the-home-for-buying-and-scaling-sdoh</link><guid isPermaLink="false">https://pullindex.substack.com/p/the-home-for-buying-and-scaling-sdoh</guid><dc:creator><![CDATA[Christina R.]]></dc:creator><pubDate>Thu, 27 Nov 2025 00:06:21 GMT</pubDate><enclosure url="https://api.substack.com/feed/podcast/180064601/31f4ceab99bb21d17741193251141c6b.mp3" length="0" type="audio/mpeg"/><content:encoded><![CDATA[<p>Every year, the market shifts.<br></p><p>But <strong>2026 is different.</strong></p><p>CMS is tightening audits, states are rewriting procurement rules, and the safety nets people rely on are shrinking fast.<br>The plans, vendors, and community organizations that <em>survive</em> this next era will be the ones who understand the mechanics beneath the noise.</p><p>So here&#8217;s what I&#8217;ve been working on quietly for months:</p><h3><strong>A full 2026 Playbook Series. One for every lane in the Pull taxonomy.</strong></h3><div class="captioned-image-container"><figure><a class="image-link image2 is-viewable-img" target="_blank" href="https://substackcdn.com/image/fetch/$s_!jhVv!,f_auto,q_auto:good,fl_progressive:steep/https%3A%2F%2Fsubstack-post-media.s3.amazonaws.com%2Fpublic%2Fimages%2Fde76317d-042b-43b9-9d14-b3db4691e960_1920x1080.png" data-component-name="Image2ToDOM"><div class="image2-inset"><picture><source type="image/webp" srcset="https://substackcdn.com/image/fetch/$s_!jhVv!,w_424,c_limit,f_webp,q_auto:good,fl_progressive:steep/https%3A%2F%2Fsubstack-post-media.s3.amazonaws.com%2Fpublic%2Fimages%2Fde76317d-042b-43b9-9d14-b3db4691e960_1920x1080.png 424w, https://substackcdn.com/image/fetch/$s_!jhVv!,w_848,c_limit,f_webp,q_auto:good,fl_progressive:steep/https%3A%2F%2Fsubstack-post-media.s3.amazonaws.com%2Fpublic%2Fimages%2Fde76317d-042b-43b9-9d14-b3db4691e960_1920x1080.png 848w, 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data-attrs="{&quot;src&quot;:&quot;https://substack-post-media.s3.amazonaws.com/public/images/de76317d-042b-43b9-9d14-b3db4691e960_1920x1080.png&quot;,&quot;srcNoWatermark&quot;:null,&quot;fullscreen&quot;:null,&quot;imageSize&quot;:null,&quot;height&quot;:819,&quot;width&quot;:1456,&quot;resizeWidth&quot;:null,&quot;bytes&quot;:311936,&quot;alt&quot;:null,&quot;title&quot;:null,&quot;type&quot;:&quot;image/png&quot;,&quot;href&quot;:null,&quot;belowTheFold&quot;:false,&quot;topImage&quot;:true,&quot;internalRedirect&quot;:&quot;https://thefundable15.substack.com/i/180064601?img=https%3A%2F%2Fsubstack-post-media.s3.amazonaws.com%2Fpublic%2Fimages%2Fde76317d-042b-43b9-9d14-b3db4691e960_1920x1080.png&quot;,&quot;isProcessing&quot;:false,&quot;align&quot;:null,&quot;offset&quot;:false}" class="sizing-normal" alt="" srcset="https://substackcdn.com/image/fetch/$s_!jhVv!,w_424,c_limit,f_auto,q_auto:good,fl_progressive:steep/https%3A%2F%2Fsubstack-post-media.s3.amazonaws.com%2Fpublic%2Fimages%2Fde76317d-042b-43b9-9d14-b3db4691e960_1920x1080.png 424w, https://substackcdn.com/image/fetch/$s_!jhVv!,w_848,c_limit,f_auto,q_auto:good,fl_progressive:steep/https%3A%2F%2Fsubstack-post-media.s3.amazonaws.com%2Fpublic%2Fimages%2Fde76317d-042b-43b9-9d14-b3db4691e960_1920x1080.png 848w, https://substackcdn.com/image/fetch/$s_!jhVv!,w_1272,c_limit,f_auto,q_auto:good,fl_progressive:steep/https%3A%2F%2Fsubstack-post-media.s3.amazonaws.com%2Fpublic%2Fimages%2Fde76317d-042b-43b9-9d14-b3db4691e960_1920x1080.png 1272w, https://substackcdn.com/image/fetch/$s_!jhVv!,w_1456,c_limit,f_auto,q_auto:good,fl_progressive:steep/https%3A%2F%2Fsubstack-post-media.s3.amazonaws.com%2Fpublic%2Fimages%2Fde76317d-042b-43b9-9d14-b3db4691e960_1920x1080.png 1456w" sizes="100vw" fetchpriority="high"></picture><div class="image-link-expand"><div class="pencraft pc-display-flex pc-gap-8 pc-reset"><button tabindex="0" type="button" class="pencraft pc-reset pencraft icon-container restack-image"><svg role="img" width="20" height="20" viewBox="0 0 20 20" fill="none" stroke-width="1.5" stroke="var(--color-fg-primary)" stroke-linecap="round" stroke-linejoin="round" xmlns="http://www.w3.org/2000/svg"><g><title></title><path d="M2.53001 7.81595C3.49179 4.73911 6.43281 2.5 9.91173 2.5C13.1684 2.5 15.9537 4.46214 17.0852 7.23684L17.6179 8.67647M17.6179 8.67647L18.5002 4.26471M17.6179 8.67647L13.6473 6.91176M17.4995 12.1841C16.5378 15.2609 13.5967 17.5 10.1178 17.5C6.86118 17.5 4.07589 15.5379 2.94432 12.7632L2.41165 11.3235M2.41165 11.3235L1.5293 15.7353M2.41165 11.3235L6.38224 13.0882"></path></g></svg></button><button tabindex="0" type="button" class="pencraft pc-reset pencraft icon-container view-image"><svg xmlns="http://www.w3.org/2000/svg" width="20" height="20" viewBox="0 0 24 24" fill="none" stroke="currentColor" stroke-width="2" stroke-linecap="round" stroke-linejoin="round" class="lucide lucide-maximize2 lucide-maximize-2"><polyline points="15 3 21 3 21 9"></polyline><polyline points="9 21 3 21 3 15"></polyline><line x1="21" x2="14" y1="3" y2="10"></line><line x1="3" x2="10" y1="21" y2="14"></line></svg></button></div></div></div></a></figure></div><p>Seven playbooks.<br>Seven lanes.<br>Seven map-through-the-minefield guides for the enforcement era.</p><p>And in the next week, I'&#8216;ll be releasing them <strong>exclusively to paid subscribers</strong> free with your subscription.</p><p>Not summaries.</p><p>Not surface-level commentary.</p><p>These are the full frameworks:</p><ul><li><p>State-by-state procurement readiness</p></li><li><p>Audit durability thresholds</p></li><li><p>Contract language and SLAs</p></li><li><p>Vendor tiering (2026 edition)</p></li><li><p>Operational failure patterns</p></li><li><p>ROI mechanics and Stars/withhold adjacency</p></li><li><p>What&#8217;s fundable now vs. what won&#8217;t survive the next cycle</p></li></ul><p>No one in the industry publishes this level of candor or specificity partly because it&#8217;s politically risky, and partly because most people <em>don&#8217;t sit at the intersection of clinical operations, finance, community care, and policy long enough</em> to see the full picture.</p><p>But you do.</p><p>That&#8217;s why you&#8217;re here.</p><p>And to kick off this new era, I&#8217;m releasing something different today: a short video about one of the strongest examples of what the <em><strong>next-generation</strong></em><strong> Foundational Needs Model</strong> actually looks like.</p><p>This model is a glimpse of what the Foundational Needs Playbook will unpack:<br>why trust drives ROI, how cultural alignment outperforms national vendors, and why MTM remains one of the only proven margin-defense tools left in a fragmenting market.</p>]]></content:encoded></item><item><title><![CDATA[How Socially Determined Turns Social Risk Data into Measurable ROI]]></title><description><![CDATA[Interview with Lauren Hedinger, President of Socially Determined]]></description><link>https://pullindex.substack.com/p/how-socially-determined-turns-social</link><guid isPermaLink="false">https://pullindex.substack.com/p/how-socially-determined-turns-social</guid><dc:creator><![CDATA[Christina R.]]></dc:creator><pubDate>Wed, 05 Nov 2025 22:02:08 GMT</pubDate><enclosure url="https://substack-post-media.s3.amazonaws.com/public/images/6cbb77be-240e-48be-b7b2-b94e022cf393_5712x4284.jpeg" length="0" type="image/jpeg"/><content:encoded><![CDATA[<p>I interviewed Lauren Hedinger, President of <strong>Socially Determined</strong> to unpack how health plans are moving from dashboards to decisions. In a market where every plan is defending margin, Socially Determined&#8217;s measurement framework shows how to turn social-risk data into short-cycle ROI without new consultants or mandates.</p><p>The episode will drop on Friday on <a href="https://open.spotify.com/show/1swxm4CA1gaCQ0VkSaJDNr?si=e4e9f3d764154fde">Spotify </a>and <a href="https://www.youtube.com/@christinarodriguez4979">Youtube</a>. </p><p>Paid subscribers to Pull have early access to the extended conversation (including how Lauren thinks about what metrics are overrated, which are about to define 2026, and how engagement data could become the next Stars lever) here.</p>
      <p>
          <a href="https://pullindex.substack.com/p/how-socially-determined-turns-social">
              Read more
          </a>
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